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TIAA modernizes the customer journey with AI

CIO

Customer experience is a key pillar of TIAA’s mission to help employees of nonprofit institutions achieve their retirement goals. And just as retirement decisions can be complex, so too can be easing customer journeys, from contributions to investment decisions to beneficiary designations and more.

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7 ways diversity and inclusion help teams perform better

CIO

Diversity, equity, and inclusion have become important social issues. Opinions on the topic vary widely across demographic and political lines. According to a recent study from Pew Research, most employed adults in the US think this is a good thing. Not all of those efforts have been successful, though. It is true in every industry.

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Psychedelics startups are on a long journey to consumer markets, but these 5 VCs are taking the ride

TechCrunch

And when available treatment options showed their limits , both the general public and regulators became more willing to look into alternatives – including psychedelics. According to the World Health Organization, the global prevalence of anxiety and depression increased by a massive 25% in the first year of the pandemic.

Marketing 235
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Ethical Social Media: Oxymoron or Attainable Goal?

O'Reilly Media - Ideas

Each generation spawns a fresh batch of ethical dilemmas and then wonders how to deal with them. For this generation, social media has generated a vast set of new ethical challenges, which is unsurprising when you consider the degree of its influence. Humans have wrestled with ethics for millennia. Learning from AI.

Media 138
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How to Use Webinars for Commercial Prospection?

Strategy Driven

This tool is an important marketing lever in the age of digitalization. Moreover, with the current health issues, the webinar offers significant advantages for SMEs, large groups and startups. Moreover, with the current health issues, the webinar offers significant advantages for SMEs, large groups and startups. Visibility.

How To 41
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Travel Analytics: Data Sources, Use Cases, and Real-Life Examples

Altexsoft

Internal travel data sources Internal data refers to the proprietary information generated and collected by an organization as a result of its day-to-day operations and interactions with clients. We will examine key data sources, real-world use cases, and how to approach analytics in travel. Travel data: external and internal sources.

Travel 52
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Daily Ethical Design

A List Apart

Suddenly, I realized that the people next to me might be severely impacted by my work. I was having a quick lunch in the airport. A group of flight attendants sat down at the table next to me and started to prepare for their flight. How was I to know what the impact of my work would be on the lives of these flight attendants? What is ethical design?