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What Is Upward Leadership and Why You Need to Be Effective Doing It

General Leadership

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Leadership is often considered a downward directed affair, where the person in charge gives his or her vision to employees who follow the person in charge towards a common goal. Read more at [link]. β€œ

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8 steps to turning around a toxic IT culture

CIO

Concerns from all employees are communicated upward through the reporting structure to the appropriate level for resolution,” says Andy Sealock, a senior partner at digital at business advisory firm West Monroe. β€œIn Culture is a function of leadership execution. A clear vision guides team direction.

Culture 350
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Women IT leaders on their climb to the top

CIO

For women who aspire to leadership roles in IT, the climb to the top can be particularly arduous β€” and lonely. I’ve owned the AI teams, the client teams, service teams, and I’m GM for two businesses β€” the calling and contact center businesses β€” and I’ve managed teams upwards of 4,000 people across developers, designers, PMs, etc.”

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Is it worth measuring software developer productivity? CIOs weigh in

CIO

Organizations need to get the most out of the limited number of developers they’ve got,” he says. Therefore, engineering leadership should measure software developer productivity, says Mann, but also understand how to do so effectively and be wary of pitfalls. Instead, it’s good to examine the speed of new feature delivery. β€œAn

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Travelex leverages cloud-based customer data platform to boost retention

CIO

This sharp upward trajectory is due in large part to an increase in international travel as tourist numbers slowly climb up to pre-pandemic levels. This isn’t groundbreaking, but I think it’s very important to start small, try things out, stop things that don’t work well, and don’t hesitate to start over again if needed,” he says.

Cloud 130
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From CIO to CEO: IT leaders rise to the top

CIO

Ross Meyercord never set out to make the leap from technology leader to CEO, but a set of intentional and opportunistic career choices delivered the breadth of business experience and leadership skills required to land the job.

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Captive centers are back. Is DIY offshoring right for you?

CIO

What’s more, establishing up a captive center no longer needs to be entirely DIY. β€œAn Companies no longer need local knowledge and presence or to cobble together a complex web of in-country experts.” For smaller captive operations, it becomes difficult to operate as cost effectively as an outsourcer.”