Microsoft Ignite 2023: 11 takeaways for CIOs
CIO
NOVEMBER 15, 2023
Here’s some of the top AI news CIOs will want to take away from Microsoft Ignite 2023. Copilot for Service is intended to help agents in contact centers, ingesting customer information and knowledgebase articles and integrating with Teams, Outlook, and third-party systems, including Salesforce, ServiceNow, and Zendesk.
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