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Insurance IT leaders herald new era for digital customer experience

CIO

The insurance industry is undergoing a sea change, with IT playing a crucial role in rolling out digital customer experiences for policyholders and agents, as in-person meetings all but vanish in the post-pandemic era. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass.,

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Demystifying Artificial Intelligence (AI) and Generative AI

Newgen Software

Artificial intelligence (AI) has made its presence felt across all domains. The latest to jump onto the artificial intelligence (AI) bandwagon is Generative AI (GenAI). For many, GenAI served as their gateway to understanding the expansive and transformative world of artificial intelligence (AI).

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American Honda IT to fuel innovation with generative AI

CIO

Generative AI takes a front seat As for that AI strategy, American Honda’s deep experience with machine learning positions it well to capitalize on the next wave: generative AI. The first companies to take that step forward are likely to reap the benefits from faster and broader innovation.”

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10 emerging innovations that could redefine IT

CIO

The pace of innovation is relentless. Once wild and seemingly impossible notions such as large language models, machine learning, and natural language processing have gone from the labs to the front lines. The next generation promises to deliver the same unstoppable parade of innovation.

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The Hartford CIO Deepa Soni on transforming at scale

CIO

In a career spanning such companies as IBM, KeyCorp, M&T Bank, and BMO, she has “answered the call” many times, most recently as CIO of The Hartford, where she is responsible for the overall strategy, vision, and execution of business technology, cyber, data analytics, and data science. Can you expand on that?

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Digital listening reveals 3 leading innovation drivers

CIO

In six short months, ChatGPT propelled artificial intelligence (AI) into the minds and imaginations of the masses more than any other development since the term “AI” was coined in 1956. AI surpassed other technologies in conversations about innovation The research underscores that AI is leading the way in accelerating innovation.

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Vitech uses Amazon Bedrock to revolutionize information access with AI-powered chatbot

AWS Machine Learning - AI

Vitech helps group insurance, pension fund administration, and investment clients expand their offerings and capabilities, streamline their operations, and gain analytical insights. Hosting large language models Vitech explored the option of hosting Large Language Models (LLMs) models using Amazon Sagemaker.