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Atlantic Health streamlines insurance authorization with intelligent automation

CIO

When the COVID-19 pandemic started, Atlantic Health System, like other healthcare providers, found itself under enormous stress. Each of the more than 100 radiology practices across Atlantic Health System was responsible for its own authorization requests, which required significant investment of time and attention to administrative tasks.

Insurance 264
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Governance and Fighting the Curse of Complexity

CIO

The Burgeoning Complexity of IT and Security Solutions On a business level, complexity comes from growth through acquisition – when enterprises inherit systems of record and of work that, more often than not, are different from one another. Cyber insurance. Testing vendor solutions. Risk considered in vendor contracts. State actors.

Insiders

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How digital turned Nationale-Nederlanden into an omnichannel company

CIO

Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. In this process, new ways of working, based on corporate philosophy and culture aimed at change and adaptation, were integral to success.

Company 321
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CIOs in financial services embrace gen AI — but with caution

CIO

Generative AI is starting off a new age of exploration in IT,” says Frank Schmidt, CTO at insurance firm Gen Re. This is a timely reminder that although there’s much hype surrounding AI, the cultural norms of an organization and greater society must always be respected.

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Brian Bell Navigates the Evolving Insurance Space to Provide Maximum Client Value Across Industries

Perficient

With nearly three decades of experience directing commercial lending, corporate finance, and insurance for leading brands, Perficient’s Insurance Principal, Brian Bell, stands at the forefront of our financial services practice. Brian believes insurance serves a noble purpose and is a great source of pride.

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10 best practices when partnering for strategic skills

CIO

Such partnerships include long-standing ones such as business consultancies to advise on transformation efforts, software vendors with expertise in vertical or horizontal solutions, system integrators to help design and implement multi-vendor tech stacks, and managed service providers to run and optimize targeted IT domains.

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How Hyperautomation Can Transform Claims Processing and Customer Service in Insurance?

Trigent

The insurance sector has been one of the early adopters of advanced technologies such as artificial intelligence (AI), robotic process automation (RPA), and machine learning (ML) which played a pivotal role in managing complex tasks during the pandemic. The answer lies in hyperautomation!