2014

It’s At The Top Of Your List For a Reason: Don’t Put Off The Hard Stuff

Terry Starbucker

Remember yellow legal note pads? I used to have them with me constantly, before modern technology banished them to the desk drawer in favor of laptops, iPads and smartphones ( And yes, that officially qualifies me as a dinosaur).

The Leadership Dance

N2Growth Blog

By Brian Layer , Chair, Organizational Development, N2growth. Not everyone will respond to your leadership. No matter how good you are, there will be skeptics. Leadership is a human endeavor and humans have choices. Still, it’s your duty to find a way to lead them.

What Coaching Leaders Do Differently

Nathan Magnuson

The term “coaching” has been trending as a corporate buzzword for some time now. We’re all familiar with athletics coaches. But when someone advises us to find a coach to learn a new skill or solve problem, it’s usually in a professional context.

The 9 Biggest Mistakes When Presenting to Executives

Let's Grow Leaders

Executives are naturally a tough audience. They’ve got limited time, competing priorities, information overload, demanding bosses, and pressure to make great decisions quickly. Your job is to give them all the information they need in a way they can easily digest.

Make an Impact with Customer Journey Maps

Speaker: Kirui K. K., Co-founder and CEO of Tanasuk Africa

If you want to offer a better user experience, it can be tempting to track each and every data point in your product. However, this can quickly get complicated and overwhelming as you collect more and more data. How do you know which metrics will help you improve? Kirui K. K., Co-founder & CEO Tanasuk Africa, wants you to know that analytics don't have to be complicated to make an impact - no matter the size of your company. Join him as he explains how to create a customer journey map, then use that map to figure out the metrics you need to know - and how to use them.

Cyber Strategy and the Dunning-Kruger Effect: Could some policymakers be too unskilled to recognize their ineptitude?

CTOvision

By Bob Gourley. The Dunning–Kruger effect is a cognitive bias manifesting in unskilled individuals suffering from illusory superiority , mistakenly rating their ability much higher than is accurate.

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Seven Things Leaders Can Learn from Bill Clinton About Connecting with People

Next Level Blog

Delivering his monologue after the midterm elections last week, David Letterman was talking about President Obama’s low approval ratings and landed a great line: “Take a look at this: gas under $3 a gallon – under $3 a gallon. Unemployment under 6%, whoever thought?

Are You Building Your Business Based on Relationships?

Women on Business

We''ve Moved! Update your Reader Now. This feed has moved to: [link] If you haven''t already done so, update your reader now with this changed subscription address to get your latest updates from us. link]. Networking Small Business building relationships Customer Service relationship marketing

Freelancers – Why Coworking Should Be Your New Year’s Resolution

Survive Your Promotion

Imagine for a minute that you’re a freelancer (it’s not hard for those of us who live it every day). You’ve just gotten a call from a potential client who is based in another city. They are here for a few days and want to meet up to see your sales pitch. They ask to meet at your office.

How to build up a data team (everything I ever learned about recruiting)

Erik Bernhardsson

During my time at Spotify, I’ve reviewed thousands of resumes and interviewed hundreds of people. Lots of them were rejected but lots of them also got offers. Finally, I’ve also had my share of offers rejected by the candidate. Recruiting is one of those things where the Dunning-Kruger effect is the most pronounced: the more you do it, the more you realize how bad you are at it. Every time I look back a year, I realize 10 things I did wrong.

Build Product Progress with a Strong Data Culture

Speaker: Nima Gardideh, CTO, Pearmill

Have you ever thought your product's progress was headed in one direction, and been shocked to see a different story reflected in big picture KPIs like revenue? It can be confusing when customer feedback or metrics like registration or retention are painting a different picture. No matter how sophisticated your analytics are, if you're asking the wrong questions - or looking at the wrong metrics - you're going to have trouble getting answers that can help you. Join Nima Gardideh, CTO of Pearmill, as he demonstrates how to build a strong data culture within your team, so everyone understands which metrics they should actually focus on - and why. Then, he'll explain how you can use your analytics to regularly review progress and successes. Finally, he'll discuss what you should keep in mind when instrumenting your analytics.

Why Our Employees Asked Us To Stop Giving Away Cars

Strategy Driven

Easy-to-implement ideas to improve your corporate culture and drive employee engagement. We gave a new car away to our employees every other month, six cars in total, to keep the motivation and excitement up among our best performing sales agents.

Assembly Required: 12 Steps To Building A Leadership Juggernaut

Terry Starbucker

Once it was built, great progress became inevitable as tomorrow. Once all the pieces were in their right place, it became a leadership juggernaut destined for success. And it was a wonderful ride.

On Being an Authentic Leader

N2Growth Blog

By Grant Wattie , President, N2growth Australia. Wolfgang Beltracchi’s is the most successful art forger in history. His fake paintings have sold for $46 million to museums, and private collections all over the world.

How to Ask Great Questions

Nathan Magnuson

What if I told you you don’t need to have a great solution for every single problem that comes your way in order to be a competent and mature leader? Well that’s exactly what I’m about to propose. Hopefully it’s as refreshing to you as it is to me.

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What Is (and Isn’t) Product Management?

Speaker: Steve Johnson, VP of Products, Pragmatic Institute

Product Management is one of the most exciting - and most misunderstood - functions in technical organizations. Is it strategic or tactical? Is it a planning role or a support role? Many product professionals are unclear about what is (and isn't) product management. After all, product management spans many activities from business planning to market readiness. In this session, we’ll examine many product activities and artifacts for product strategy, planning, and growth, and introduce a simple tool that you can use in your organization to clarify the roles of product management and others. Steve Johnson explores the many roles of Product Management in this fun talk focused on why product managers should obsess on problems instead of solutions.

A Better Way to Address Performance Issues

Let's Grow Leaders

“Will or skill” is an insufficient question when addressing performance issues. This model works okay if it’s truly a “skill” issue because managers know what to do next. They train, coach, or assign a buddy.

Al-Qaeda Innovations Correlated To Unauthorized Disclosures By Snowden: Independent Verification Through Open Source Intelligence

CTOvision

By Bob Gourley. Students of history know what happens when adversaries learn how the good guys collect intelligence on them. They change their tactics, techniques or procedures and it gets much harder to know their intentions.

A Declaration for Your Wall

Steve Farber

A declaration is a powerful thing. By making a declaration, you not only announce something, you proclaim it to be a true and accurate representation of who you are and what you believe in. You make a vow to anyone who reads or listens that you will abide by and live up to the words.

Three of the Most Common Delegation Ah-ha’s

Next Level Blog

One of the biggest shifts that most rising leaders have to make is the shift from being the go-to person to someone who builds teams of go-to people.

Your Post-Launch Toolkit for Understanding Your Users

Speaker: Brittney Gwynn, former Director of Product, Simple Health

If you've ever launched an MVP, you know that the journey has only just begun. How do you figure out what to do next? You know that you need to look at how different user segments react, but how do you quickly distinguish signal from noise so you can iterate and improve? Join Brittney Gwynn, former Director of Product at Simple Health, as she explains how you can use early customer feedback, usage data, and continuous experimentation to optimize your journey to product-market fit. Whether you're at a brand-new company, or looking to innovate within a more mature organization, or anywhere in between, you'll come away with a new skill set, ready to make the most of your launches.

6 Strengths to Cultivate as an Entrepreneur

Women on Business

We''ve Moved! Update your Reader Now. This feed has moved to: [link] If you haven''t already done so, update your reader now with this changed subscription address to get your latest updates from us. link].

Flafka: Apache Flume Meets Apache Kafka for Event Processing

Cloudera Engineering

The new integration between Flume and Kafka offers sub-second-latency event processing without the need for dedicated infrastructure. In this previous post you learned some Apache Kafka basics and explored a scenario for using Kafka in an online application.

Deep learning for… Go

Erik Bernhardsson

This is the last post about deep learning for chess/go/whatever. But this really cool paper by Christopher Clark and Amos Storkey was forwarded to me by Michael Eickenberg. It’s about using convolutional neural networks to play Go. The authors of the paper do a much better job than I would ever have done of modeling move prediction in Go and show that their model beat certain Go engines.

Communication Skills Can Increase Your Leadership Credibility

Strategy Driven

In today’s global marketplace, leaders must possess strong communication skills. The sound of someone’s voice matters twice as much as the content of his or her message, according to recent findings as reported in the Wall Street Journal.

The Magic of Intent: Start Knowing The Goals of Your Users

Speaker: Terhi Hanninen, Senior Product Manager, Zalando, and Dr. Franziska Roth, Senior User Researcher, Zalando

It's important to know your users - what are their preferences, pain points, ultimate goals? With user research and usage data, you can get a great idea of how your users act. The tricky part is, very few users reliably act the same way every time they use your product. Join Terhi Hanninen, Senior Product Manager, and Dr. Franziska Roth, Senior User Researcher at Zalando, as they explain how they were able to reach a new level of user understanding - by taking their user research and segmenting their users by point-in-time intent. You'll leave with a strategy to change how your product team, and organization at large, understands your users.

The Leadership Equation: 7 Keys To An Awesome Team

Terry Starbucker

Sometimes it all boils down to math. Even for something as inherently “unmathmatical” as great leadership of an awesome team.

Why Your CEO Just Doesn’t Get It

N2Growth Blog

By Mike Myatt , Chief Executive Officer, N2growth. This column was originally published on Forbes.com. Quality leadership or a lack thereof is easy to spot if you know what to look for.

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Catch People Doing Something Right

Nathan Magnuson

Several years ago I needed to perform a complicated banking transaction on a certain day but wasn’t going to be able to arrive during lobby hours. Having worked as a bank teller back in the day, I knew it would probably prove an impossible request.

6 Simple Ways to Answer Tough Questions

Let's Grow Leaders

Joe’s a bright guy and his idea was solid. His data seemed right intuitively, but we had a few questions. My peer started with a softball. Joe responded with a stutter, swing, and a miss. He made the cardinal sin of answering tough questions– he made stuff up.

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A Simple Framework for Complex User Goals

Speaker: Hannah Stegen

How can you measure and affect your users' behavior if they're not doing something that's easily measurable? You can monitor usage, activation, retention, and more, but those metrics don't always align with every one of your goals for your users. Hope is not lost, however: with the right framework, you can still make sure your users are on track. Join Hannah Stegen (she/her), Customer Success Manager at Crescendo as she explains how you can monitor even the most complex user journeys by breaking them up into Attitude, Intention, and Behavior.