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5 key metrics for IT success

CIO

IT leaders are drowning in metrics, with many finding themselves up to their KPIs in a seemingly bottomless pool of measurement tools. There are several important metrics that can be used to achieve IT success, says Jonathan Nikols, senior vice president of global enterprise sales for the Americas at Verizon. Here they are.

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NHL turns to venue metrics data to drive sustainability

CIO

To reduce its carbon footprint and mitigate climate change, the National Hockey League (NHL) has turned to data and analytics to gauge the sustainability performance of the arenas where its teams play. Mitchell says the league is thinking of NHL Venue Metrics in the same way. “We SAP is the technical lead on NHL Venue Metrics.

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Track the right metrics to improve your developers’ work experience

TechCrunch

Alex Circei Contributor Share on Twitter Alex Circei is the CEO and co-founder of Waydev , a development analytics tool that measures engineering teams' performance. Engineering leaders can do this by more effectively monitoring engineer satisfaction and performance to spot factors that are harming your engineering team’s experience.

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Illuminating the black box: why CIOs should consider publishing an annual IT report

CIO

One vehicle might be an annual report, one similar to those that have been published for years by public companies—10ks and 10qs and all those other filings by which stakeholders judge a company’s performance, posture, and potential. Such a report has a legacy already, if only a short one. Let’s start with Performance.

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2019 State of Engineering Performance Management Report

More than 100 software leaders were asked how they manage and measure engineering performance. Read the report to discover: The most used performance metrics. How do the findings stack up to your own experience? How satisfaction varies within engineering. The top ranked engineering challenges.

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Salesforce plans generative AI boost for ESG reporting with Net Zero Cloud

CIO

Generative AI will soon be everywhere — including in Salesforce’s Net Zero Cloud environmental, social, and governance (ESG) reporting tool. Net Zero Cloud uses data held within the Salesforce platform to help enterprises report on their carbon footprint and manage other social and governance metrics.

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Observability and the DORA metrics

Honeycomb

The Accelerate State of Devops Report highlights four key metrics (known as the DORA metrics, for DevOps Research & Assessment) that distinguish high-performing software organizations: deployment frequency, lead time for changes, time-to-restore[1], and change fail rate. The DORA metrics reinforce each other!

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