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Survey: Execs eager to implement generative AI, but few know how

CIO

Overwhelming majorities of executives around the world are planning to spend money on generative AI this year, but very few are truly ready for the technology, according to a survey released today by the Boston Consulting Group. It’s just a wonderful catalyst to put the AI topics on the table,” he said. “It

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Adept, a startup training AI to use existing software and APIs, raises $350M

TechCrunch

The cash injection brings Adept’s total raised to $415 million, which co-founder and CEO David Luan says is being put toward productization, model training and headcount growth. Adept’s MVP, called ACT-1, can perform tasks like importing LinkedIn URLs into recruiting software, according to Forbes.

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Authentic leadership: Building an organization that thrives

CIO

Compassion: A key element of authentic leadership is compassion, which shows you are sensitive to the needs of others and want to help everyone thrive and grow in the organization. Employees that are engaged, productive, and performing at their best boost the company’s overall success.

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11 most in-demand gen AI jobs companies are hiring for

CIO

A recent survey of senior IT professionals from Foundry found that 57% of IT organizations have identified several areas for gen AI use cases, 25% have started pilot programs, and 41% are engaged in training and upskilling employees on gen AI.

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Enhancing Board Performance: Strategies for Effective Board Evaluations

N2Growth Blog

By conducting regular evaluations, companies can gain valuable insights into the performance and effectiveness of their board members, identifying areas for improvement and implementing necessary changes. When setting objectives for board evaluations, it is essential to consider the unique needs and challenges faced by the organization.

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Valence raises $25M to track team performance with continuous reviews

TechCrunch

Mitchell describes it as a set of tools for talent and development, specifically teams-based coaching, in an organization. Valence lets managers track team performance by certain metrics and, if they deem it necessary, intervene with “guided conversations.” But, as with rival performance management systems (e.g.,

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4 tips for championing contact center innovation from an award-winning customer experience leader

CIO

Here are four tips Mary shared with me for driving contact center innovation to fuel business performance and champion authentic experiences for all – and how Avaya’s industry-leading contact center solutions , along with the hard work of customer care professionals, enables Aflac to do so. This goes beyond internal culture or morale.