Remove solutions cloud-native
article thumbnail

Why cloud evolution needs a cohesive approach to succeed

CIO

Many organisations in India are migrating to the cloud, and there is no shortage of cloud providers. But if you want cloud to revolutionise your business, it won’t help to get stuck with a basic cloud configuration that works by default but doesn’t keep pace with your evolving goals.

Cloud 272
article thumbnail

How AI can boost customer satisfaction, retention, and loyalty in the contact center

CIO

They have created a joint solution that combines Amazon Connect with additional features from IBM Consulting to optimize and personalize customer communication. This solution uses the power of AI to improve processes and operations in the contact center, launch new services, and increase customer satisfaction and loyalty.

AWS 305
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

DIY cloud cost management: The strategic case for building your own tools

CIO

Cloud cost management remains a critical CIO priority. With questions around ROI, increasing outlay, and corporate scrutiny on IT cost savings on the rise, CIOs must know not only what contributes to their organization’s overall cloud spend but also how to optimize it.

Tools 152
article thumbnail

10 cloud strategy questions every IT leader must answer

CIO

It’s no longer a question of whether organizations are moving to the cloud but rather how well it’s going. Cloud isn’t that shiny new object in the distance, full of possibility. Companies may have had highly detailed migration or execution plans, but many failed to develop a point of view on the role of cloud in the enterprise.

Strategy 363
article thumbnail

Serverless and Containers: How to Choose the Right Application Strategy

Speaker: Tolga Tarhan, Senior Vice President, GM AWS Services at Onica

When it comes to the modern tech stack, one of the fastest changing areas is around containers, serverless, and choosing the ideal path to cloud native computing. We are excited to be joined by a leading expert who has helped many organizations get started on their cloud native journey.

article thumbnail

4 remedies to avoid cloud app migration headaches

CIO

Once enterprises commit to running business-critical applications in the cloud, they rarely move to another provider. The cost of migrating is simply too high, says Sid Nag, VP of cloud services and technology at Gartner. But doing this requires planning ahead early on, before moving an application to the cloud the first time.

Cloud 300
article thumbnail

IBM doubles down on hybrid cloud with $6.4B HashiCorp acquisition

CIO

In a move that significantly bolsters its position in the cloud services market, IBM has announced it is acquiring HashiCorp , a multicloud infrastructure automation company, for $6.4 Today’s announcement is a continuation of IBM’s deep focus and investment in hybrid cloud and AI, the two most transformational technologies for clients today.”

Cloud 277