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Rocket Mortgage lays foundation for generative AI success

CIO

That’s why Rocket Mortgage has been a vigorous implementor of machine learning and AI technologies — and why CIO Brian Woodring emphasizes a “human in the loop” AI strategy that will not be pinned down to any one generative AI model. Artificial Intelligence, Data Management, Digital Transformation, Generative AI

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Generative AI is pushing unstructured data to center stage

CIO

Advances in AI, particularly generative AI, have made deriving value from unstructured data easier. Yet IDC says that “master data and transactional data remain the highest percentages of data types processed for AI/ML solutions across geographies.” What’s different now? What’s hiding in your unstructured data?

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Google Cloud launches new generative AI tools for retailers

Ooda Loop

Google launched several new tools for retailers using generative artificial intelligence to improve online shopping experiences and other retail operations, its cloud business announced in a release Thursday. The suite of new products includes a generative AI-powered chatbot that retailers can use on websites and mobile apps.

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Will enterprises soon keep their best gen AI use cases under wraps?

CIO

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. They had ChatGPT write the script, and other gen AI tools to create a digital person who reads the script, a scalable process with at least one measurable benefit: speed. And software code is a language.”

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Perficient Listed Among Sample Vendors in Forrester Tech Tide™: Retail AI And Automation, Q1 2024

Perficient

How AI and Automation is Changing the Retail Game As the digital landscape continues to evolve, retailers are increasingly turning to AI and automation to gain a competitive edge. Enter AI and automation , two powerful tools that can transform the retail landscape.

Retail 59
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Chief AI officers in demand as IT leaders expect gen AI productivity boost, survey finds

CIO

For its AI Priorities Study 2023 , Foundry surveyed IT decision-makers who have either implemented AI and generative AI technologies in their organizations, have plans to, or are actively researching them. Top of those AI priorities for now is generative AI, with 56% of respondents eager to learn more about it.

Survey 315
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The $400 billion opportunity for AI in customer service

CIO

She’s been replaced by a second-generation AI bot, Bo.) That could soon change thanks to the meteoric rise of generative AI, which promises to make bots’ chat more human by contextualizing customer requests and synthesizing natural-sounding language. With enterprise spending on generative AI projected to hit $1.3