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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel. How have you rebuilt all the IT talent?

Hotels 291
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IHG maximizes hospitality with multicloud

CIO

For IHG Hotels and Resorts, the cloud provides just the right accommodation for business success. Moreover, IHG’s cloud backbone enables it to take advantage of emerging SaaS offerings, such as Speakeasy AI conversational chatbots, and deliver its own IHG Voice Cloud AI service to help guests and reception desk clerks at hundreds of hotels.

Hotels 332
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How Attribute-Based Shopping Will Change Hotel Booking

Altexsoft

When searching for hotel rooms, parents with young children may very much prefer to not have a fireplace or a high floor view, while honeymooners may be willing to pay to have both a fireplace and a view. Many hotels, though, still use an old shopping model. shift to more premium rooms and rates ” even in its early trials with ABS.

Hotels 111
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Freshly (un)retired, Gary McGraw takes on machine-learning security (Q&A)

The Parallax

The mirror, built by the CareOS subsidiary of the French tech company Baracoda , offers personalized recommendations guided by Google’s TensorFlow Lite machine-learning algorithm platform. READ MORE ON MACHINE LEARNING. How Facebook fights fake news with machine learning and human insights.

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Metasearch in Hospitality: an Overview of Hotel Search Engines

Altexsoft

In April 2020, the hotel occupancy in the US dropped to its lowest level ever — the bewildering 24.5 The annual average was roughly 44 percent, which means that more than half of hotel rooms were empty during the whole year. This means a hotel is charged every time the ad is clicked and redirection occurs.

Hotels 119
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One weird trick to accelerate your organization’s generative AI strategy

CIO

Bryan Kirschner, Vice President, Strategy at DataStax Ignoring the potential of generative AI to increase productivity is a surefire way to fall behind as an individual, a team, and an organization. But positioning yourself, your team, and your organization to get ahead requires some strategic thinking.

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CIOs set their agendas to achieve IT’s ultimate balancing act

CIO

Truly listening to what the business wants and needs and asking questions while empowering his team to experiment is of paramount importance, agrees Eben Hewitt, CIO of Hyatt Hotels. “My I think of it almost like a machine learning algorithm called ‘multi-armed bandit,’” that has two axes: exploit and explore, he says.

Hotels 342