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How to create an effective business continuity plan

CIO

And with the number of extreme weather events, cyberattacks, and geopolitical conflicts continuing to rise, business leaders are bracing for the possibility of increasingly more frequent impactful incidents their organizations will need to respond to. A solid business continuity plan is one of those foundational elements.

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How to Use Generative AI and LLMs to Improve Search

TechEmpower CTO

While traditional search systems are bound by the constraints of keywords, fields, and specific taxonomies, this AI-powered tool embraces the concept of fuzzy searching. One of the most compelling features of LLM-driven search is its ability to perform "fuzzy" searches as opposed to the rigid keyword match approach of traditional systems.

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How to kick-start your generative AI strategy

CIO

Despite the mass embrace of generative AI in its first year of release, most organizations remain cautious about mass adoption. Think about the different jobs that are done in your organization and then get a rough idea about what percentage of the tasks for those jobs are amenable to generative AI,” says McAfee.

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What you need to know about Okta’s security breach

CIO

On October 20, 2023, Okta Security identified adversarial activity that used a stolen credential to gain access to the company’s support case management system. Once inside the system, the hacker gained access to files uploaded by Okta customers using valid session tokens from recent support cases.

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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Salesforce Administrator A Salesforce Certified Administrator manages and maintains an organization’s Salesforce CRM system.

Training 189
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6 signs an IT manager is struggling — and how to help

CIO

Middle managers need strong mentors and a network of colleagues who understand their problems and can offer advice based on their own experience when things get tough, so the manager can learn how to cope, get back on track, and thrive. But it starts with identifying a middle manager who needs an assist and then stepping in to intervene.

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Don’t gamble with your identity verification practices

CIO

Earlier this year, I wrote about the importance of organizations reviewing their password management strategies. Some reports noted that both organizations complied with the demands by paying the hackers ‘tens of millions of dollars.’ Déjà vu can suck sometimes.