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Off the Shelf vs Custom Software: Making the Right Choice for Your Business

Trigent

Here’s all that you need to make an informed choice on off the shelf vs custom software. While doing so, they have two choices – to buy a ready-made off-the-shelf solution created for the mass market or get a custom software designed and developed to serve their specific needs and requirements.

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TIAA modernizes the customer journey with AI

CIO

Sastry Durvasula, chief information and client services officer at TIAA, says the multilayered platform’s extensive use of machine learning as part of its customer service line partnership with Google AI makes JSOC a formidable tool for financial and retirement planning and guiding customers through complex financial journeys.

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Hugging Face collaborates with Microsoft for new AI-powered Azure service

TechCrunch

Fresh off a $100 million funding round , Hugging Face, which provides hosted AI services and a community-driven portal for AI tools and data sets, today announced a new product in collaboration with Microsoft. ” “The mission of Hugging Face is to democratize good machine learning,” Delangue said in a press release.

Azure 246
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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

They also received $7 billion in pandemic aid and performed $5.6 In 2017, Fast Company wrote that Southwest Airlines’ digital transformation “takes off” with an $800 million technology overhaul, but only $300 million was dedicated to new technology for operations. 19-28 far exceeded any other airlines’ operational impacts.

Airlines 327
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Know before you go: 6 lessons for enterprise GenAI adoption

CIO

Many organizations know that commercially available, “off-the-shelf” generative AI models don’t work well in enterprise settings because of significant data access and security risks. Instead, a more viable option is to perform fine-tuning on a pre-trained, general model.

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NJ Transit creates ‘data engine’ to fuel transformation

CIO

In early 2020, the company’s infrastructure was an amalgam of “everything,” Fazal says, including mainframe, client/server, and SaaS systems, as well as 140 applications of all “flavors,” some customized, some off the shelf, some from big companies and some from small companies, he says. Data engine on wheels’.

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Next Best Action Marketing: How to Implement Hyper-Personalization with Machine Learning

Altexsoft

In this article, we’ll discuss what the next best action strategy is and how businesses define the next best action using machine learning-based recommender systems. The funnel for each customer is unique as each customer learns about a company or its services at their own pace and style. This changes the game for marketers.