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Valence raises $25M to track team performance with continuous reviews

TechCrunch

Mitchell describes it as a set of tools for talent and development, specifically teams-based coaching, in an organization. Valence lets managers track team performance by certain metrics and, if they deem it necessary, intervene with “guided conversations.” What constitutes a “teamwork platform,” exactly?

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TIAA modernizes the customer journey with AI

CIO

Achieving end-to-end visibility — in real-time — into these journeys, some of which involve highly customized legacy contracts typical of a 100-year-old company, would enable TIAA to better serve its customers across the various decision and touch points along the way from enrollment to retirement.

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AI as a service to solve your business problems? Guess again

TechCrunch

Industries of all types are embracing off-the-shelf AI solutions. That’s a far cry from what most online off-the-shelf AI services offer today. Ralf Haller is the executive vice president of sales and marketing at NNAISENSE. It sounds like a great idea, but there is a caveat — “one-size-fits-all” syndrome.

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Understanding the Dynamics of Custom Software Development

The Crazy Programmer

Many organizations find themselves looking for software solutions that simply do not exist on the market today. The process of custom software development is the designing, creation, deployment, and maintenance of software built for a specific user, function, or organization as a whole. Why Choose Custom Software Development?

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DIY cloud cost management: The strategic case for building your own tools

CIO

With questions around ROI, increasing outlay, and corporate scrutiny on IT cost savings on the rise, CIOs must know not only what contributes to their organization’s overall cloud spend but also how to optimize it. And that’s all before considering the need to fuel new AI initiatives , which can push cloud costs up further.

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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

They also received $7 billion in pandemic aid and performed $5.6 In 2017, Fast Company wrote that Southwest Airlines’ digital transformation “takes off” with an $800 million technology overhaul, but only $300 million was dedicated to new technology for operations. 19-28 far exceeded any other airlines’ operational impacts.

Airlines 361
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Know before you go: 6 lessons for enterprise GenAI adoption

CIO

Many organizations know that commercially available, “off-the-shelf” generative AI models don’t work well in enterprise settings because of significant data access and security risks. Instead, a more viable option is to perform fine-tuning on a pre-trained, general model.