CIO

FEBRUARY 9, 2024

Salesforce is working on adding two new prompt engineering features to its Einstein 1 platform to speed up the development of generative AI applications in the enterprise, a top executive of the company said. The features are expected to be released in the next few days, Cheng said, without giving an exact date.

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CIO

FEBRUARY 16, 2024

Developing a data-led strategy The first, and most critical step in the process is accessing, integrating, and curating the underlying data that will be used to train and power AI models. CIOs must leverage the partner funding programs, specifically offered by CSPs, to fuel their journey to the cloud with an eye on the business case.

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CIO

APRIL 1, 2024

The GenAI FUD struggle is real The concern even has some of the vendors behind leading GenAI platforms toning down their rhetoric. You’ll build a cohesive strategy, centered around business use cases agreed upon by the C-suite, line of business leaders, and other key stakeholders. But how do you get there? Assess your readiness.

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CIO

APRIL 18, 2024

When it comes to cloud native application platforms, we’re at an important evolutionary point: will the best practice for platforms be to build or to buy? Should you choose the components you need for a platform and integrate them together, or should you buy a pre-integrated platform? All apps need a platform to run.

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CIO

MARCH 20, 2024

ServiceNow’s latest platform release, dubbed Washington DC, moves the cloud-based IT management and operations software company sharply in the direction of generative AI, with new features designed to help companies working with that technology. All new features of the Washington DC platform are available as of now to the company’s customers.

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CIO

MARCH 12, 2024

In September 2023 Creatio decomposed all features and components of its CRM suite , including marketing, sales, and service, to deliver them as modules that would be more affordable for enterprises unwilling or unable to spend on broad technology platforms. CRM Systems, Salesforce Automation

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TechCrunch

NOVEMBER 28, 2023

Case in point, Pika, a startup creating an AI-powered platform to edit and generate videos from captions and still images, today announced that it raised $55 million in a funding round led by Lightspeed Venture Partners with participation from Homebrew, Conviction Capital, SV Angel, Ben’s Bites and […] © 2023 TechCrunch.

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CIO

APRIL 4, 2024

So he was recruited to create a 20-year vision to establish a client-centered case management system to replace the “on-premise computer closets that was called a data center,” he says. So he transitioned the public defenders from exclusively using desktops to employing laptops and mobile devices. Everyone needs a public defender.”

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CIO

JULY 26, 2023

ServiceNow is adding new features to its Now Assist generative AI assistant that comes bundled with the company’s Now platform, designed to help organizations automate workflows. The case summarization feature also allows organizations to use third-party LLMs including Microsoft Azure OpenAI Service and OpenAI API LLMs, the company said.

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CIO

NOVEMBER 9, 2023

With that deadline came a dilemma: “Do we just focus on transition, then start thinking about what transformation looks like,” he says, “or do we use this as an opportunity and compress the cycle to drive transition and transformation, using the platforms as the driver for that.” It’s about living in that platform.”

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CIO

OCTOBER 20, 2023

When IT leaders gather next month at FutureIT New York, the conversation will center around AI and other emerging technologies, data strategies, and practical use cases – all with an eye toward using IT to create business value. What do you need to know about AI contracts before you lock in a platform provider?

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CIO

JANUARY 31, 2024

CIOs and their IT teams — including operations/DevOps, site reliability engineering, and platform engineering — are charged with building and managing IT services that can provide near 100% uptime. IT teams using genAI-powered search will deliver far more precise answers to questions. Quickly access information via natural language.

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CIO

FEBRUARY 20, 2024

Top use cases for Microsoft Copilot in manufacturing There are a number of ways in which Microsoft Copilot can help manufacturers improve their operations and address key industry challenges, based on general use cases fo r generative AI : Product development. Workforce empowerment. Sales and customer service.

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CIO

MARCH 18, 2024

Under the partnership, SAP is integrating Nvidia’s generative AI foundry service, including the newly announced Nvidia NIM inference microservices, into SAP Datasphere, SAP Business Technology Platform (BTP), RISE with SAP, and SAP’s enterprise applications portfolio. “We

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CIO

JUNE 28, 2023

Belcorp’s answer was a new AI Innovation Labs platform, which has earned the company a CIO 100 Award in IT Excellence. Building the AI Innovation Lab Platform Belcorp developed the platform in two primary stages. That, in turn, led to a slew of manual processes to make descriptive analysis of the test results.

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CIO

NOVEMBER 29, 2023

And now, with the explosion of generative AI onto the scene and into use cases everywhere, those who persisted in understanding and investing in AI skills and supporting infrastructure and tools are being rewarded. The platforms are offered by third parties, and access is typically open to any user.

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Virtualization Generative AI Games Enterprise 261

CIO

NOVEMBER 16, 2023

There are several ways companies deploy LLMs, like giving employees access to public apps, using prompt engineering and APIs to embed LLMs into existing software, using vector databases to improve accuracy and relevance, fine-tuning existing models, or building their own. That makes them perfect to use in conjunction with LLMs.

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CIO

OCTOBER 2, 2023

Platform engineering is a sociotechnical discipline that has gained tremendous attention in the last year in response to the need for organizations to accelerate cloud native app development and management. Their insights help answer these questions and pose new angles for companies to consider when evaluating platform engineering.

Engineering 274

Engineering DevOps How To Guidelines 274

CIO

NOVEMBER 20, 2023

AVA racked up nearly as many customer complaints as case resolutions, forcing AirAsia CEO Tony Fernandes to admit earlier this year that AVA was Southeast Asia’s “most hated AI chatbot.” Here are four use cases where customer service experts say generative AI can improve experiences for agents and customers.

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Generative AI Training Knowledge Base Survey 322

CIO

APRIL 10, 2024

Data-obsessed individuals such as Sherlock Holmes knew full well the importance of inferencing in making predictions, or in his case, solving mysteries. Without data, Holmes’ argument proceeds, one can twist facts to suit their theories, rather than use theories to suit facts. Inferencing and… Sherlock Holmes???

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CIO

DECEMBER 28, 2023

“We saw media advances that ranged from the very practical, like automatic jump cut editing, to mildly terrifying examples of criminals using deepfake audio to impersonate relatives.” It was easy to identify use cases, says Sample. A range of priorities But AI wasn’t the only thing on the minds of CIOs in 2023.

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CIO

OCTOBER 5, 2023

As chief digital and technology officer at CBRE, Davé recognized early that the commercial real estate industry was ripe for AI and machine learning enhancements, and he and his team have tested countless use cases across the enterprise ever since. You’ve got to be careful how you use [AI] and how you educate your users,” he says.

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CIO

SEPTEMBER 20, 2023

To avoid that, we built our data platform business case by business case. With our involvement, our business partners create business cases, whether in foods or agribusiness, and these are approved by our business unit governance team. That team makes sure business cases are aligned with our corporate goals.

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Data Government Analytics Data Center 336

CIO

APRIL 24, 2024

The data platform and digital twin AMA is among many organizations building momentum in their digitization. There are different methods and systems across companies and geographical regions, and a lot of emails, PDF files, and even sheets of paper are still used to create, share, and store information,” Roero says. “So

Business Intelligence 260

Business Intelligence Change Management Technical Review Software Review 260

CIO

APRIL 26, 2024

That data is in the process of being unified on a multilayered platform that offers a variety of data services, including data ingestion, data management, data governance, and data security. The multilayered data platform will enable TransUnion’s customers to perform deep analytics and build complex AI models. Data has gravity.

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CIO

JANUARY 18, 2024

BEB isn’t a traditional charity; it’s also a digital organization using technology to deal with the complexities and inefficiencies of adoption. This is carried out using the definitions of the Hague Convention, which was drawn up by the world’s nations in the last century. Leveraging that smaller group of engineers was a perfect fit.”

Software 307

Software Government Education Technology 307

CIO

NOVEMBER 21, 2023

As part of those efforts, larger enterprises often staff business relationship managers to play key roles in understanding and translating department technology needs into requirements and business cases. CIOs need a way to capture lightweight business cases or forecast business value to help prioritize new opportunities.

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Technical Review Software Review Generative AI Government 343

CIO

OCTOBER 18, 2023

“We’re seeing lots and lots of pilots,” says Gartner AI analyst Arun Chandrasekaran, who notes content creation, document summarization, sentiment analysis, and enterprise search chief among the initial use cases. CarMax CITO Shamim Mohammed confirms his company was using OpenAI’s GPT-3.x PwC, Zapier, Block, Canva, and Carlyle.

Artificial Inteligence 353

Artificial Inteligence Generative AI ChatGPT Survey 353

CIO

SEPTEMBER 29, 2023

Finance and banking organizations, however, have plenty of reasons to look at generative AI LLMs, including their deployment in current use cases as well as for future use cases. That’s because vast, real-time, unstructured data sets are used to build, train, and implement generative AI. But it’s an evolution.

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CIO

APRIL 11, 2024

But with Amazon Web Services (31%), Microsoft Azure (24%), and Google Cloud Platform (11%) accounting for two thirds of the worldwide market, according to Synergy Research Group, Oracle Cloud Infrastructure (OCI) remains distantly behind the behemoths, leaving many to question whether Oracle’s cloud gains are enough to make it a contender.

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Enterprise Artificial Inteligence Cloud Generative AI 307

CIO

JANUARY 30, 2024

In Q4 of 2023, when SAP sales staff were allowed to offer the 60% credit on a case-by-case basis, the carrot proved persuasive. “We Paul Cooper, chair of the UK & Ireland SAP User Group, UKISUG, said the financial incentives will help current ECC customers make the business case for moving to the cloud.

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CIO

AUGUST 8, 2023

Benefits of edge computing for industrial frontline workers Enhanced operational efficiency: Edge computing allows frontline workers to perform data-intensive tasks locally, without relying on distant servers or cloud platforms. Identify solution enablers: assess the appropriate tools for realizing use case outcomes.

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Industry Artificial Inteligence Artificial Intelligence Machine Learning 246

CIO

MARCH 5, 2024

Notably, it requires all intermediaries and platforms to ensure that their systems — whether using generative AI or not — do not permit bias or discrimination or threaten the integrity of the electoral process. Are there test cases they have to pass, or assurances given on level of testing and support?”

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Artificial Inteligence Generative AI Technical Review Artificial Intelligence 318

CIO

FEBRUARY 27, 2024

The answer is the network platform. The platform powers network devices to help you deliver your business outcomes and provides the agility needed to address unforeseen use cases. A platform approach delivers advanced capabilities for enabling organizations to ensure quality digital experiences over the network.

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