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5 Benefits of Technical Support Outsourcing

Mobilunity

When businesses have limited resources, are growing too swiftly, or don’t have access to the right skills and experience, technical support can quickly become a major issue. This is why businesses that struggle with offering good technical support should look into outsourcing.

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Three Ways Retailers Can Use AR and VR to Boost Post-Sale Customer Experience

Perficient

With the high interest from consumers, it’s clear that AR and even virtual reality (VR) should be used in all customer interactions, even post point of sale. 1. Self Service and Technical Support Often customers will have questions, and they want answers quickly.

VR 64
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The 10 highest-paying industries for IT talent

CIO

Even internally, finance companies such as Discover , have focused on building IT and tech training platforms to upskill workers to help meet the rapidly growing need for talent. But you’ll also find demand for quality assurance, DevOps, technical support, and software sales engineers.

Industry 294
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Pixyle AI wants to make visual search more intuitive for online retailers

TechCrunch

Pixyle AI’s neural networks train its visual AI algorithms to not only identify fashion items in an image, but also categorize them by attribute, like color or pattern, that match the keywords shoppers use when searching for an item.

Retail 246
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Choosing the right Chatbot Assistant for your Business

Sunflower Lab

No organization wants to deal with slow and repetitive tasks and so comes the creation of bots, AI agents and virtual assistants. This blog showcases a basic understanding of different Chatbot Assistants: Bots, Virtual Assistants, and AI Agents; and how they can be utilized in different areas of your business.

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AWS vs. Azure vs. Google Cloud: Comparing Cloud Platforms

Kaseya

The public cloud infrastructure is heavily based on virtualization technologies to provide efficient, scalable computing power and storage. AWS offers an array of dynamic services such as virtual private cloud (VPC), elastic compute cloud (EC2), simple storage service (S3), relational database service, AWS Lambda and more.

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5 Best Practices to Set You Up for Remote Operations Success

PowerSchool

In today’s changing educational environment, flexibility and the ability to operate both virtually and on the school campus is essential. To start, provide cybersecurity training for all IT and school staff. Keep data and systems secure. Perform security audits to identify and respond to potential risks.