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Use customer health data to grow and forecast NRR

TechCrunch

Kellie Capote is chief customer officer at Gainsight , where she leads the entire post-sales organization, including customer success management, support, professional services and the CS Ops & Scale teams. And which strategies and activities should your sales and post-sales teams pursue in response to this data? Deployment.

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Cybersecurity Snapshot: CISA Breaks Into Agency, Outlines Weak Spots in Report, as Cloud Security Alliance Updates Cloud Sec Guidance

Tenable

CISA’s red team acted like a nation-state attacker in its assessment of a federal agency’s cybersecurity. 1 - CISA’s red team breaches fed agency, details lessons learned A new, must-read report from the U.S. 1 - CISA’s red team breaches fed agency, details lessons learned A new, must-read report from the U.S.

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Transforming Bad Leadership into a Beacon of Growth

CO2 Business Leadership

What is Bad Leadership? Bad leadership encompasses a range of behaviors, qualities, and styles that negatively impact an organization , its employees, and its goals. Here are some key aspects that define bad leadership: Poor Communication : Bad leaders often fail to communicate effectively with their team.

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How modern CIOs are freeing up time to lead strategy

CIO

It requires strong industry partnerships with organisations that can quickly supply talented consultants, avoiding the skills crunch in the employment market, evaluating the whole network architecture and ensuring there are no weak links in the chain.

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9 tips for achieving IT service delivery excellence

CIO

IT service delivery enables an organization to give end users access to essential IT services by designing, developing, and deploying key technology resources, including applications and data. Develop a structured service catalog and adapt Achieving service delivery excellence is not a one-size-fits-all process.

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Nonprofit CEO Search: Strategies for Finding Mission-Driven Leaders

N2Growth Blog

A critical part of this process is crafting an innovative, forward-thinking search strategy. Their contagious passion inspires teams, stakeholders, and communities to work together toward a shared vision. To get it right, the strategy starts with clearly understanding what the organization needs—now and in the future.

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5 Tips for Successfully Implementing Behavior-Driven Development in Your Team

Gorilla Logic

Have you ever been part of a team where tickets are hard to understand or don’t supply enough detail for the team to properly work? Experiences like these make many developers think about using Behavior-Driven Development (BDD). Know your team members You work with your team every day and know them well.