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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 299
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Banking on customer experience and security via technology-based innovation

CIO

Workflow automation and data analytics are streamlining document management, cross-checking data, assessing for risk, ensuring regulatory compliance, and so on. Banks continue investing in technologies that make the customer experience seamless, including mobile apps and peer-to-peer payments. Security and privacy.

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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 246
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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 246
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Three Ways Banks Can Improve Identity Authentication and Customer Data Privacy

CIO

Digitalization is a double-edged sword for banks, especially when it comes to security. A massive shift to cloud and API-based ways of working has made the sector become more agile and innovative, but it has also opened the floodgates for identity theft. All of this can be done with full PCI compliance.

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Why business resilience depends on software agility

CIO

In this new reality where a bank can go under in two weeks, and new innovations are fundamentally changing our ways of life (e.g., In a world where companies are defined by the digital services they can deliver, software agility IS business agility, and in turn results in better business outcomes.

Agile 264
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Shield bags $15M Series A to address surging demand for its AI-powered communication compliance platform

TechCrunch

Over the past two years, since the pandemic hit, there has been a sharp rise in financial crime compliance costs, nearing $50 billion in 2021 , up 58% compared to 2019, in the U.S. It will also ramp up the development of its communication compliance platform. . and Canada.