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Oracle’s Fusion Cloud CX, ERP, and SCM get generative AI features

CIO

Just months after partnering with large language model-provider Cohere and unveiling its strategic plan for infusing generative AI features into its products, Oracle is making good on its promise at its annual CloudWorld conference this week in Las Vegas.

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Should finance organizations bank on Generative AI?

CIO

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. Financial organizations want to capture generative AI’s tremendous potential while mitigating its risks. In short, yes. But it’s an evolution. billion by 2032.

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Innovative data integration in 2024: Pioneering the future of data integration

CIO

In the age of big data, where information is generated at an unprecedented rate, the ability to integrate and manage diverse data sources has become a critical business imperative. This article focuses on how these advancements are paving the way for data integration for the years to come in this ever-so-dynamic technological era.

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The $400 billion opportunity for AI in customer service

CIO

Not all AI-powered customer service chatbots are created equal—or created well. Take AVA, the AI-infused customer support bot that AirAsia introduced in 2019. She’s been replaced by a second-generation AI bot, Bo.) With enterprise spending on generative AI projected to hit $1.3

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Powering the future: How Gen AI and AI illuminate utility companies

CIO

While international conflict, economic uncertainty and climate change are affecting businesses of all kinds, energy companies and utilities are also dealing with aging infrastructure, constant cyberattacks, increased regulation and rising customer expectations. And by 2028, the AI spend is likely to more than quadruple to 14.257 billion USD.

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Microsoft Ignite 2023: 11 takeaways for CIOs

CIO

Here’s some of the top AI news CIOs will want to take away from Microsoft Ignite 2023. The new Copilot will be generally available from Dec. The new Copilot will be generally available from Dec. Copilots a go-go Of course, Microsoft product naming could never be so simple, and there won’t simply be one Copilot.

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These Y Combinator-backed startups are trying to build ‘ChatGPT for X’

TechCrunch

The hype around ChatGPT , OpenAI’s viral AI-powered chatbot, hasn’t reached a peak yet. Associating with an app that visible, particularly one that’s in the red-hot generative AI space, is bound to get attention — a fact to which this article is a testament.

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