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Y-Ok

The Daily WTF

He worked for a cellular provider as a customer service rep, providing technical support and designing the call-center scripts for providing that support. As 1999 cranked on, Gerald was pulled in to the Y2K team to start making support plans for the worst case scenarios. The backup generator didn’t kick on.

Backup 98
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Break/Fix vs. Managed Services: All You Need to Know

Kaseya

Help Desk – Technical support for end users Security – Keeping devices secure with antivirus/antimalware protection, automated software patch management and security reporting Backup and Disaster Recovery – Data storage, backup and recovery testing. VSA Endpoint Management Automation Script.

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“Light Years Ahead of the Competition”: To Infinidat and Beyond…with Customer Feedback

Infinidat

The experts on our support teams go above and beyond. “We We had an issue that involved the SAN fabric, our backup vendor, our virtualization platform and multiple brands of arrays (before we started consolidating to InfiniBoxes). There are hardly any issues but if there are, the technical support is fantastic.".

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Top 10 Cloud Security Best Practices to look for in 2023

Openxcell

e) What technical support are they ready to provide? – Data backup and recovery The data backup and recovery function creates a backup copy of data that can be recovered in case of primary data failure, hardware or software failure, data corruption, or human-caused events.

Cloud 52
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Love Your Job Again This Valentine’s Day 

Kaseya

” tickets and the “same thing everyday” tasks, like backup, patching and alerts, are the least favorite part of any IT job. NOCs are specialized teams of IT professionals who provide 24/7 monitoring and support for businesses. The constant “Have you tried turning it off and on again?”

Backup 98
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Turning Threats into Triumphs: The Managed Infrastructure Advantage

Trigent

Some of the most daunting challenges TLS software providers need to address in these difficult times include: Automating business processes Integrating and managing complex systems Managing IT infrastructure Provisioning and configuring infrastructure Maintaining backups and upgrades Upholding cybersecurity requirements Providing technical support (..)

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Digital Transformation Outpacing Financial Institution Security

Praxent

Fintech company services, which are critical to financial institutions’ capability, including APIs , technical support, cloud-based financial applications, security monitoring, email and data backup solutions also expand banks and credit union’s cyber risk.