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Customer centricity: How Mashreq Bank is placing its customers at the forefront of its operations.

CIO

Mohamed Salah Abdel Hamid Abdel Razek, Senior Executive Vice President and Group Head of Tech, Transformation & Information, Mashreq explains how the bank is integrating advanced technologies and expanding its digital footprint. This approach has significantly enhanced the customer banking experience.

Banking 297
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Should finance organizations bank on Generative AI?

CIO

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. In the finance and banking industry, however, organizations are seeking extra guidance on the best way forward. Regulatory compliance. In short, yes. But it’s an evolution.

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Beyond DevSecOps: Why fintech companies need to consider DevSecRegOps

CIO

It’s no secret that banks and fintech companies must meet compliance and regulatory standards that are much stricter than what traditional tech companies are forced to comply with. The question becomes: How do you meet strict regulatory and compliance standards while keeping up with the rapid pace of innovation in technology?

Fintech 357
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Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

CIO

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Banking 246
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What the Digital Operational Resilience Act means for you

CIO

Every business in some form or another is looking to adopt and integrate emerging technologies—whether that’s artificial intelligence, hybrid cloud architectures, or advanced data analytics—to help achieve a competitive edge and reach key operational goals. We’re at a critical time for digital transformation.

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The Importance of Security and Compliance in Enterprise Applications

OTS Solutions

However, as more organizations rely on these applications, the need for enterprise application security and compliance measures is becoming increasingly important. Breaches in security or compliance can result in legal liabilities, reputation damage, and financial losses.

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Pursuing A New Future of Innovation Through Digital Banking Strategy

CIO

How has banking evolved during the rapid digitisation of recent years? Banks are no longer the key players in the market, with fintech companies, digital-first start-ups, and tech giants delivering their own brand of financial services. One example is Banking-as-a-Service, with the market expected to reach US$3.6

Banking 244