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Customer service: five trends

Xebia

Every organization has an ‘open kitchen’ due to digital customer service A restaurant chef, working in an open kitchen has to think twice about the ‘3-second rule’ when it comes to fallen food. Even due to social media, all organisations are operating with an open kitchen nowadays. Did a piece of food fall on the floor?

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Perspectives on how cloud computing & app development trends will take shape in 2023

CIO

To understand how organizations may be approaching their cloud strategies and tech investments in 2023, members of VMware’s Tanzu Vanguard community shared their insights on what trends will take shape. I agree on the cloud-native first strategy [prediction] since Kubernetes is the base for modern infrastructure.

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7 Recruitment Trends That Will Impact Talent Acquisition in 2023

Hacker Earth Developers Blog

New recruitment trends. Some trends will continue to stay the same while others will want you to multiply your ongoing efforts with a new approach. But to ensure you do all of this the right way, you need to know the recruitment trends that are being forecasted to turn talent acquisition on its head in 2023! Let’s dive in.

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Innovative data integration in 2024: Pioneering the future of data integration

CIO

This helps reduce the points of failure due to human intervention. Anomaly detection Anomaly detection algorithms can identify unusual patterns in data that might indicate errors, fraud, or emerging trends. This is crucial for extracting insights from text-based data sources like social media feeds, customer reviews, and emails.

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ChatGPT goes pro, layoffs at Alphabet, and Dungeons & Dragons flirts with restrictive new licensing

TechCrunch

Welcome, welcome, folks, to Week in Review, TechCrunch’s regular column that recaps the last week in news. ChatGPT goes pro: OpenAI this week signaled it’ll soon begin charging for ChatGPT , its viral AI-powered chatbot that can write essays, emails, poems and even computer code. Read the full review for more.

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Twilio gets hacked, teens ditch Facebook, and SpaceX takes South Korea to the moon

TechCrunch

Welcome back to Week in Review , the newsletter where we quickly recap the top stories from TechCrunch dot-com this week. Investor diligence for an alcohol company can take months, and Haus just doesn’t “have the cash to support continued operations at this time.” Want it in your inbox every Saturday? Sign up here.

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10 Key Trends of Digital Transformation in Healthcare in 2022

OTS Solutions

For 2022, our experts have outlined some healthcare digital transformation trends that they feel will assist healthcare professionals continue to provide high-quality treatment for all of us. Patient data is sent through strategic touchpoints to these devices, often controlled remotely via software and associated infrastructure.