Remove support product-documentation
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Using Generative AI to Drive Corporate Impact

TechEmpower CTO

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting.

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Get AI in the hands of your employees

CIO

We’ve seen an ongoing iteration of experimentation with a number of promising pilots in production,” he says. He’s also seeing positive AI proofs of concept in purpose-built tools for IT help desk, customer support, and sales and marketing. Today, 35% of our IT support is fully automated.

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The early returns on gen AI for software development

CIO

Early use cases include code generation and documentation, test case generation and test automation, as well as code optimization and refactoring, among others. Junior developers are reporting the biggest productivity boosts, but this remains an area of active research and experimentation,” Tandon says.

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Future-Proofing Your Business with Hyperautomation

CIO

Mordor Intelligence sees the increasing incorporation of machine learning tools into hyperautomation products as being one of the main drivers of market growth. Intelligent document processing: uses artificial intelligence and machine learning techniques to automate the processing of documents and unstructured data.

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It's Alive! Bringing Your Product Roadmap Back From the Dead

Speaker: Lisa Mo Wagner, Product Management Coach, Writer, Speaker and WomenTech Ambassador

Often, product teams fall into the trap of creating a roadmap that doesn’t support timely customer feedback. Companies frequently make this mistake by creating a product roadmap 1-3 years in advance. This strategy is ineffective for developing a valuable product because it does not consider the volume of customer feedback.

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IBM’s watsonx.governance takes aim at AI auditing

CIO

IBM is betting big on its toolkit for monitoring generative AI and machine learning models, dubbed watsonx.governance , to take on rivals and position the offering as a top AI governance product, according to a senior executive at IBM. An enterprise/production tier is slated for future availability. per resource unit.

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Siemens Mobility scales RPA by empowering employees

CIO

Bock’s team has created a community where everyone is required to document their processes with a brief description about who was involved and what the results were for the business. But Bock’s team is currently working on producing more we-based training, recorded sessions, and even AI-supported training.

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