article thumbnail

5 questions CIOs must ask after Southwest Airlines’ failure

CIO

The last thing any CIO wants is to experience catastrophic operational issues during a peak season, but that’s exactly what executives at Southwest Airlines faced last week. 19-28 far exceeded any other airlines’ operational impacts. Even before the blizzard hit, Southwest Airlines CEO Bob Jordan acknowledged on Nov.

Airlines 361
article thumbnail

United Airlines CISO Deneen DeFiore on elevating cyber’s value to the business

CIO

Deneen DeFiore is a Hall of Fame technology executive who currently serves as vice president and chief information security officer at United Airlines, where she leads the cybersecurity and digital risk organization to ensure the company is prepared to prevent, detect, and respond to evolving cyber threats.

Airlines 278
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Cathay Pacific to take cloud journey to new heights

CIO

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. Delivering a zero-trust security posture is an integral part of a SASE architecture and integral to emerging SASE offerings.”

Airlines 298
article thumbnail

The 4 pillars of the Zscaler Zero Trust Exchange: Customers share their successes

CIO

We’ve all heard this mantra: “Secure digital transformation requires a true zero trust architecture.” Its advanced zero trust architecture minimizes the attack surface by hiding applications behind the Zscaler security cloud. Zscaler’s zero trust architecture for building a security service edge (SSE) ecosystem is second to none.”

Security 357
article thumbnail

Architecture Modernization Enabling Teams (AMET)

Strategic Tech

FThis article describes a pattern we have observed and applied in multi-team-scope architecture modernization initiatives, the Architecture Modernization Enabling Team (AMET). An AMET is a type of architecture enabling team that coordinates and upskills all teams and stakeholders in the modernization initiative.

article thumbnail

Finding and Fixing Five Kinds of Architectural Technical Debt

Dzone - DevOps

In the most public situations, the applications tip over completely — like we’ve seen most recently at Southwest Airlines, Twitter, FAA, and others which never get publicized — but you know who you are. Technical debt takes on various forms from source code smells to security risks to the more serious issue of architectural technical debt.

article thumbnail

Airline Ticket Fraud and How Big Companies Avoid It

Altexsoft

The airline industry is no different. Over the past two decades, the airline industry – like many others – has become increasingly digital. If you’ve read an AltexSoft article on revenue integrity in airlines , you know that ticket manipulations are one of the main sources of revenue leakage.