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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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Averting turbulence in the air

CIO

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Since Erin has a limited budget, one of the first things she might do is go to the internet and browse through meta-search engines looking for a deal.

Airlines 130
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8 big IT failures of 2023

CIO

And because the incumbent companies have been around for so long, many are running IT systems with some elements that are years or decades old. Honestly, it’s a wonder the system works at all. Probably the worst IT airline disaster of 2023 came on the government side, however.

Airlines 346
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Brex takes a swipe at Concur with an expansion into travel

TechCrunch

Part of the aim of the new offering is to apply to travel expenses the budgeting capabilities that Empower has, Dubugras said. Image Credits: Brex Brex opted not to accept commissions from airlines or hotels that would not provide more expensive flights or hotels as alternatives, Dubugras said.

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CIOs Struggle To Keep Their Airlines In The Air

The Accidental Successful CIO

Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline.

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Agile vs. Waterfall: Which Should A CIO Choose?

The Accidental Successful CIO

Here, information is gathered from clients and other key stakeholders about the functional, system, or technical specifications to be used in a project. Performance, systems, and user acceptance testing is then done to ensure the product meets the identified requirements. Later in the process testing is performed. Next comes design.

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Report: Technical Debt is Costing You More Than You Think

OverOps

The most obvious contributing factor in this are those massive application failures that become public relations fiascos for companies like Wells Fargo, United Airlines and their friends. It’s fairly well known that the majority of yearly IT budgets go to just “keeping the lights on”, meaning just operating and maintaining existing software.