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Use RAG for drug discovery with Knowledge Bases for Amazon Bedrock

AWS Machine Learning - AI

Knowledge Bases for Amazon Bedrock allows you to build performant and customized Retrieval Augmented Generation (RAG) applications on top of AWS and third-party vector stores using both AWS and third-party models. If you want more control, Knowledge Bases lets you control the chunking strategy through a set of preconfigured options.

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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. It makes the team member much more efficient.” The tech team is extremely agile.”

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ChatGPT, the rise of generative AI

CIO

GPT stands for generative pre-trained transformer. ChatGPT was trained on a much larger dataset than its predecessors, with far more parameters. ChatGPT was trained with 175 billion parameters; for comparison, GPT-2 was 1.5B (2019), Google’s LaMBDA was 137B (2021), and Google’s BERT was 0.3B (2018). What is ChatGPT?

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Salesforce adds Contact Center updates to Service Cloud

CIO

Once the common reasons are identified via the new mining feature, enterprises can develop a knowledge article or train an Einstein Bot to handle the common requests, the company said in a statement.

Cloud 295
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Why knowledge management is foundational to AI success

CIO

AI models are trained on the information they’re given. If the AI is trained on accurate, up-to-date, and well-organized information, it will tend to respond with answers that are accurate, up-to-date, and relevant. In the case of large language models (LLMs), this usually means a big body of text.

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Generative AI hallucinations: What can IT do?

CIO

Studies indicate the potential for significant productivity gains: workers saw some writing projects speed up by 40% in a study released by Science and developers were able to complete certain tasks up to 30% faster according to McKinsey research. Generative AI adoption is growing in the workplace—and for good reason.

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SAP and Nvidia expand partnership to aid customers with gen AI

CIO

RAG optimizes LLMs by giving them the ability to reference authoritative knowledge bases outside their training data. “There are tons of documents that are not residing in an SAP system,” Herzig said.