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How to Become a More Empathetic Listener

Harvard Business Review

When the subject of how to be a good listener comes up, psychologists often talk about the value of “perspective-taking” — that is, projecting ourselves into the lives of those we’re listening to. What truly good listeners do, however, is work collaboratively with other people to understand them.

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Leadership playbook: Michelle McKenna’s winning formula for CIOs

CIO

Those are just two of the many “firsts” McKenna has accomplished over the course of her career, which has also included executive leadership roles at Disney and Universal Orlando Resort. When we collaborated on the Leadership Development track of the CIO100 Awards event, you shared four pillars from your leadership playbook.

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Check for Understanding: A Leadership Communication Best Practice (Video)

Let's Grow Leaders

” Why is a Check for Understanding a Powerful Leadership Communication Best Practice? Of all the leadership communication techniques we share in our leadership programs , the check for understanding always rises to the top as one of the easiest to do, while having the fastest impact. Communication is a team sport.

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How to create a culture of innovation

CIO

Company leadership also creates space and time for employees to innovate by dedicating a team of people to explore emerging technologies, run experiments, and identify business applicability, Crowe says. This is how they get innovation to flourish.”. Most of my leadership was very ready and open for change. Colgate-Palmolive.

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Data-Driven Performance Feedback Helps Teams Improve Customer Outcomes

Speaker: Mickey Mantle, Founder and CEO at Wanderful Interactive Storybooks | Ron Lichty, Consultant: Interim VP Engineering, Author, Ron Lichty Consulting, Inc.

Teams and their leadership need to leverage data to achieve better customer outcomes. And in the era of agile, which recognizes that software development is a team sport, performance reviews need to use data for programmer growth and to give focus to business results. How data-driven performance reviews do that.

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How Leadership Team Coaching Benefits More Than Executives

N2Growth Blog

For that, executives can partner with an experienced leadership team coach. Think about it: when an executive leader is already the best of the best, how are they expected to get even better on their own accord? Much like the coach of a sports team, a leadership team coach will challenge executives to pursue their full potential.

Coaching 130
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How to Be a Better Leader Amid Volatility, Uncertainty, Complexity, and Ambiguity

Harvard Business Review

The framework, known as VUCA, has been widely discussed and adopted since, but it turns out to be better at describing what successful leaders do than teaching all leaders how to succeed. The authors present an updated approach that has generated positive outcomes in military, business, and sports contexts.

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