Remove .Net Remove 2019 Remove Software Review Remove Technical Review
article thumbnail

Customer service: five trends

Xebia

Every organization has an ‘open kitchen’ due to digital customer service A restaurant chef, working in an open kitchen has to think twice about the ‘3-second rule’ when it comes to fallen food. Even due to social media, all organisations are operating with an open kitchen nowadays. Did a piece of food fall on the floor?

Trends 130
article thumbnail

Operative Intelligence helps contact centers figure out what customers really need

TechCrunch

Operative Intelligence was founded in 2019 by brothers Peter and James Ianesk, who have spent 25 years working in customer service and contact centers. As a result, James was able to help that contact center increase its net promoter score 5x. We look forward to their next moves to utilize AI technology to reshape an untapped space.”.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Fetcherr raises $12.5M to dynamically price airfare with algorithms

TechCrunch

Roy Cohen believes that there’s a severe underinvestment in tech within the airline industry, with airlines continuing to rely on legacy systems and outdated infrastructures that date back decades. A mockup of Fetcherr’s software. Fetcherr today closed a $12.5 presence. .” ” That’s a lot to promise. .”

Airlines 184
article thumbnail

YC W22 batch nets 24 African startups, including 18 from Nigeria

TechCrunch

Given Sudan’s very nascent tech ecosystem — Bloom is the country’s second venture-backed startup in over 30 years and YC’s first in the country — it’ll be interesting to see if the startup, with heavyweight founders, can achieve success and open up the Sudanese tech ecosystem. Founded in : 2019.

.Net 228
article thumbnail

TuSimple aims to test self-driving trucks on public roads without human safety operator by EOY

TechCrunch

“As a reminder, the driver-out pilot will consist of multiple runs performed over multiple weeks and is a major part of ongoing technology development across many dimensions, including software, hardware and go-to-market. TuSimple’s net loss per share, at $0.54, was greater than the expected $0.49.

Testing 246
article thumbnail

Heavily VC-backed salad chain Sweetgreen heads toward public markets

TechCrunch

Because Sweetgreen raised hundreds of millions of dollars during its life as a private company, including myriad venture capital rounds — through a Series I in 2019 — along with capital from other investors. It just happens to make salads instead of, say, enterprise software. million, and its net losses double from $67.9

Marketing 197
article thumbnail

Interview with Evgeny Predein – CEO of Apiumhub

Apiumhub

He got his software engineering degree in Valencia and his Master in Helsinki. First he decided to work as a software developer to better understand the industry and then once he identified key gaps in the software industry he decided to found his own company, focusing on software architecture and best practices.