article thumbnail

Sprig raises $30M to help companies gauge users’ reactions to products

TechCrunch

Sprig , a startup offering tools for user and software product research, today announced that it raised $30 million in a funding round from Andreessen Horowitz, Accel, First Round Capital, Elad Gil and Figma Ventures. Glasgow founded Sprig in 2019. Image Credits: Sprig.

Company 193
article thumbnail

YC W22 batch nets 24 African startups, including 18 from Nigeria

TechCrunch

Thus, its platform makes it “easy for these businesses to issue corporate expense cards (Visa for now) and software, mainly for sales and marketing teams, to track and control spending. Founded in : 2019. Demilade, a software engineer that has worked for the likes of credit-led neobanks Carbon and Fairmoney, is the CTO.

.Net 228
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Unpacking Chamath Palihapitiya’s SPAC deals for Latch and Sunlight Financial

TechCrunch

New York-based Latch sells “LatchOS,” a hardware and software system that works in buildings where access and amenities matter. The company has raised a number of private rounds, including a $126 million deal in August of 2019 that valued the company at $454.3 from 2019 to 2020.

article thumbnail

Operative Intelligence helps contact centers figure out what customers really need

TechCrunch

Operative Intelligence was founded in 2019 by brothers Peter and James Ianesk, who have spent 25 years working in customer service and contact centers. As a result, James was able to help that contact center increase its net promoter score 5x. Get your product and customer success teams on the same page to improve net retention.

article thumbnail

Customer service: five trends

Xebia

Every organization has an ‘open kitchen’ due to digital customer service A restaurant chef, working in an open kitchen has to think twice about the ‘3-second rule’ when it comes to fallen food. Even due to social media, all organisations are operating with an open kitchen nowadays. Did a piece of food fall on the floor?

Trends 130
article thumbnail

How the pandemic drove the IPO wave we see today

TechCrunch

Wish falls into the same bucket , though it did hit some supply-chain and delivery issues due to the pandemic, so you could argue it either way. In time, Airbnb will get back to full-speed , but among our new IPO candidates it’s the only company net-harmed by COVID-19. The discount code ‘EQUITY’ should still be working if it helps.).

article thumbnail

February 2024 Patch Tuesday

Ivanti

Microsoft updates this month impact the Windows OS, Office 365, Edge, Windows Defender, Sharepoint, SQL Server, Exchange Server,Net (reissued), multiple Azure components and a few odds and ends. It is recommended to review the mitigations and workarounds for this vulnerability in addition to the App Installer update. base score of 7.5