article thumbnail

Why focusing on holistic care helped Kindbody triple its revenue in 2021

TechCrunch

Over the last decade, our lives have changed exponentially due to the easy access to information via social media platforms, and the COVID-19 pandemic only added a feeling of perpetual uncertainty. It’s a 100% reactionary system. And in healthcare, of course, your customer is the patient.”. Barbara Collura, president of Resolve.

article thumbnail

Sysco’s recipe for growth centers on IT

CIO

The pandemic forced us to review our company and the entire industry.” Recipe for Growth, for which Sysco has earned a 2023 CIO 100 Award for innovation and IT leadership, is based on applying B2C principles to Sysco’s B2B business, and calls for the company to grow 1.5

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Sokowatch rebrands to Wasoko as it raises $125M Series B from Tiger Global and Avenir

TechCrunch

But while the company was due for a rebrand, Yu said it was still figuring out operations in this new integrated model. Wasoko is also its second e-commerce investment on the continent after leading Takealot’s $100 million in 2014 (Wasoko is B2B e-commerce, while Takealot is B2C).

Retail 236
article thumbnail

On Becoming a VP of Engineering, Part 1: The Path to VP

Honeycomb

I understand why: the stakes for public comment become higher as you move up the ladder, every social media post has the potential to be interpreted as a subtweet or request, and your highest-priority work is often deeply entangled with confidential company and personnel matters. It’s good to see both sides at some point.

article thumbnail

Demystifying Einstein Bots in Salesforce : The Future of Customer Engagement

Perficient

Later, if necessary, the agent can review the interaction between the customer and the bot to provide appropriate help. Here, I’m selecting System Administrator) Now, you need to enable the service cloud user checkbox from the user detail page as shown below. Go to the Quick Find Box and enter User. Click User. Select the User.

B2C 52
article thumbnail

How Much Does It Cost To Build an Online Marketplace?

Xicom

Besides, Omnichannel sales are imperative for both B2B and B2C. B2C – Businesses offer services or sell to customers. Simultaneously, the user panel consists of the item listing, shopping cart, reviews and testimonials, and payment and shipping features. Their marketplace presence is a crucial element of sales strategy.

B2C 52
article thumbnail

Tour Operator Software: Itinerary Creator, Booking Engine, and Other Handy Technologies

Altexsoft

You’ll be able to send booking requests and receive confirmations and other status updates through your own system interface. On the other side, a booking engine connects to B2B and/or B2C user interfaces that allow travelers and travel agents to send reservation requests. Booking model: B2B, B2C, or combined.