article thumbnail

Should finance organizations bank on Generative AI?

CIO

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. Financial organizations want to capture generative AI’s tremendous potential while mitigating its risks. In short, yes. But it’s an evolution. But it’s an evolution.

article thumbnail

The Importance of Security and Compliance in Enterprise Applications

OTS Solutions

However, as more organizations rely on these applications, the need for enterprise application security and compliance measures is becoming increasingly important. Breaches in security or compliance can result in legal liabilities, reputation damage, and financial losses.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

It’s time to go paperless: are bank branches ready?

CIO

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Today’s rapidly rising rate environment is driving activity across the country’s 72,000 bank branches 2. Consider the following real-world scenarios. ●

Banking 218
article thumbnail

Onboarding and automation: What fintechs can learn from big banks

TechCrunch

This creates increased regulatory scrutiny, with the risk of massive fines for non-compliance. The onboarding experience is the customer’s first impression of the organization and sets the tone for the relationship. Or, the UK’s Financial Conduct Authority fining GT Bank £7.8m Why focus on onboarding? for AML failures.

Fintech 246
article thumbnail

Bots and beyond: How the AI revolution is shifting the paradigm for customer experience in smart banking

CIO

Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to go into a bank to do banking.

Banking 246
article thumbnail

Making Banking a More Effortless Experience

CIO

Along with nearly every other industry, banking is facing greater competitive pressure than ever. As banks continue to face this reality, they’re also tasked with addressing a variety of rapidly changing issues, including those surrounding data protection, adoption of cryptocurrency, and anonymizing data (AI models). .

Banking 285
article thumbnail

Banking on customer experience and security via technology-based innovation

CIO

Workflow automation and data analytics are streamlining document management, cross-checking data, assessing for risk, ensuring regulatory compliance, and so on. Banks continue investing in technologies that make the customer experience seamless, including mobile apps and peer-to-peer payments. Security and privacy.