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How Business Intelligence can Help Businesses Improve their Customer Experience

Sunflower Lab

Understanding Business Intelligence It has not been long enough since the digitalization of all the businesses and enterprises were forced to go online and remain there for a reasonable period of time. To change this, business intelligence applications should be adapted and implemented in customer analysis.

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How AI Can Help Leaders Make Better Decisions Under Pressure

Harvard Business Review

These technologies encompass a wide range of tools, including virtual assistants, virtual and augmented reality, process discovery, task mining, and an array of data analytics and business intelligence platforms.

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Siemens Mobility scales RPA by empowering employees

CIO

Bock, who comes from a business informatics background, says the company’s RPA journey started with an employee in Brazil interested in automating an SAP process. The colleague showed Bock a video about RPA and the company’s CFO, Karl Blaim, was intrigued by the potential.

Mobile 292
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Sport analytics leverage AI and ML to improve the game

CIO

million video frames and documents about 100 million locations and positions of players on the field. Bruno says it required a multidisciplinary team of football analysts, business intelligence analysts, and the LaLiga analytics team to find success. During each week of games, the platform captures and processes 6.8

Sport 267
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Insurance IT leaders herald new era for digital customer experience

CIO

But the impact of IT in revitalizing what insurance companies offer their customers goes well beyond facilitating video meetings and digitized documentation. IT as industry differentiator Insurers and financial services firms like MassMutual, of Springfield, Mass., Digital Transformation, Insurance Industry

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The AI continuum

CIO

Great for: Extracting meaning from unstructured data like network traffic, video & speech. Classical machine learning: Patterns, predictions, and decisions Classical machine learning is the proven backbone of pattern recognition, business intelligence, and rules-based decision-making; it produces explainable results.

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Revolution Ventures backs Casted in B2B-focused podcast play

TechCrunch

So in 2019, she founded Casted , an audio and video podcast product aimed at B2B marketers. Of course, podcasting for B2B marketing makes all the sense in the world when you look at the evolution of tools that have been available to business marketers, such as blogs, white papers and webinars,” Golden told TechCrunch.

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