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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO

With stints at Procter & Gamble, HPE and DHL, Jaime González-Peralta landed at Radisson Hotel Group four years ago as CIO for EMEA and then became global CIO in April 2020 — a particularly complex moment due to the paralysis that the pandemic inflicted on the world of travel.

Hotels 290
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Choice Hotels’ all-in cloud journey to sustainable business value

CIO

Choice Hotels International’s early and big bet on the cloud has allowed it to glean the many benefits of its digital transformation and devote more energies to a key corporate value — sustainability, its CIO maintains. I am in the business of hospitality. It is the brains of everything — our core system.

Hotels 362
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How to gain a five star security reputation in hospitality

CIO

Achieving and sustaining compliance with the Payment Card Industry Data Security Standard (PCI DSS) is a daunting challenge for hotels because they handle many complex payment business cases. For example, consider the numerous new booking options and services to improve the customer’s experience during the reservation process and their stay.

Hotels 264
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How Attribute-Based Shopping Will Change Hotel Booking

Altexsoft

When searching for hotel rooms, parents with young children may very much prefer to not have a fireplace or a high floor view, while honeymooners may be willing to pay to have both a fireplace and a view. Many hotels, though, still use an old shopping model. shift to more premium rooms and rates ” even in its early trials with ABS.

Hotels 111
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Top 9 challenges IT leaders will face in 2023

CIO

Now that organizations have returned to a new (somewhat) normal, CIOs appear to be focused on getting back to basics — and untangling tech debt incurred in making it through the past few years. Recruiting, retainment, and yes, adoption of lead-edge technology, are back on the radar of IT leaders.

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Metasearch in Hospitality: an Overview of Hotel Search Engines

Altexsoft

In April 2020, the hotel occupancy in the US dropped to its lowest level ever — the bewildering 24.5 The annual average was roughly 44 percent, which means that more than half of hotel rooms were empty during the whole year. The hospitality industry was among those that suffered the most because of the COVID-19 pandemic.

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9 ways IT leaders can impact sustainability initiatives

CIO

Decision makers are realizing that technology is essential for reaching their ESG goals,” noted Bjoern Stengel, IDC global sustainability research lead, in the report. And the opportunities for tech-enabled sustainability solutions are wide ranging. It’s coming — and anyone not already in the game is going to be left behind.”