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Exploring the digital impact in Northern Ireland’s health and social care system

CIO

The pandemic accelerated the urgency for reform in health and social care around the world, which strained resources to unprecedented levels. Waiting lists have grown and diagnosis and treatments have been delayed or missed due to some of the burden the pandemic brought on the system.

Social 227
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Soci raises $120M in debt and equity to grow its marketing management platform

TechCrunch

“Soci became an essential partner to brands for this transformation, which led to an increased need for brands to turn to technology to manage their presence in local digital market channels.” Khoury says he was inspired to found Soci by the dearth of options for brands to manage their presence across digital marketing channels.

Marketing 234
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Sesamm bags $37M to give corporates ESG insights using natural language processing

TechCrunch

With that in mind, Sesamm enables businesses to track textual data from across the web — including news portals, NGO reports and social networks — and convert this into actionable insights. Elsewhere, private equity firms can use Sesamm for due diligence on potential acquisition or investment targets.

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8 investors weigh in on the state of insurtech in Q3 2022

TechCrunch

Insurtech companies have been among the biggest victims of the public market selloff, especially those that went public in 2021. “I do not believe the insurtech market to be dead, because it is still a multi-billion-dollar market,” Hélène Falchier, partner at Portage Ventures, told TechCrunch.

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So much fintech M&A

TechCrunch

For one, as one source told me, BlackRock’s investment is a show of faith in the SMB 401(k) market — one where the firm hasn’t historically played. ’s auto-enrollment provisions (among others), will make 401k plans more impactful at the lower end of the market, and Human Interest is well-positioned to execute.”.

Fintech 294
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What CIOs need to become better enablers of sustainability

CIO

Across the world, climate change has bitten hard into the economies of tech-centric California, again due to wildfires. Food and water insecurity will increase, and energy systems, housing stock, insurance, and currency markets will all become more volatile—a worrying set of scenarios for business leaders and boards.

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Operative Intelligence helps contact centers figure out what customers really need

TechCrunch

More than 10 years ago, James developed a methodology to find out why customers were calling a large Australian health insurer. At that time, contact center systems didn’t have that information, so James came up with a manual system to analyze thousands of Post-It notes transcribed by contact center representatives from customer calls.