CIO

OCTOBER 19, 2022

However we may have defined the “future of work” before 2020, our new reality has advanced technology investments, inspired new operational models, and changed how we work. This is resetting the future of work, placing leaders at an inflection point. For many, the future of work is about hybrid and remote work.

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CIO

APRIL 17, 2024

Here are four tips Mary shared with me for driving contact center innovation to fuel business performance and champion authentic experiences for all – and how Avaya’s industry-leading contact center solutions , along with the hard work of customer care professionals, enables Aflac to do so. This can be a very traumatic and emotional time.

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CIO

MAY 1, 2024

With Empath-IA, she and her team not only seek to continuously improve internal procedures, but also enhance the experience of both employees and their customers. Plus, it enables greater personalization in the employee experience by providing recommendations and solutions tailored to the individual needs of team members.

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CIO

MARCH 19, 2024

Ask your average schmo what the biggest risks of artificial intelligence are, and their answers will likely include: (1) AI will make us humans obsolete; (2) Skynet will become real, making us humans extinct; and maybe (3) deepfake authoring tools will be used by bad people to do bad things. Neither will be better in an absolute sense.

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CIO

FEBRUARY 16, 2024

Herzig’s team will work closely with other innovators within SAP. Herzig’s team will work closely with other innovators within SAP. Based on this, customers should be able to use SAP business AI consistently across the entire SAP portfolio. SAP is reorganizing its AI activities.

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CIO

APRIL 16, 2024

And LinkedIn’s The Future of Recruiting 2024 report found that 73% of hiring pros are prioritizing “skills-based hiring and upskilling to help widen their talent pools and find qualified workers.” The two sides do agree, though, that the snappy name can obscure the hard work and complex processes that enable skills-first hiring to succeed.

Strategy 331

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Let's Grow Leaders

APRIL 1, 2024

Employee retention strategies will help your team stick around through reorganizations, layoffs, and other corporate chaos. And while effective leaders will work to limit the number and frequency of these events, they are inevitable as organizations work to stay relevant in a rapidly changing world. I didn’t see this coming.”

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Strategy Recruiting Company Industry 190

CIO

SEPTEMBER 18, 2023

She joined Synchrony more than a decade ago in a Merchants Services role that allowed her to be a work-from-home mom. During the pandemic, Chavarin began to build out the pedigree for a formal IT career path, getting multiple agile certifications and working toward a computer science degree.

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Technical Review Pharmaceuticals Security Training 340

CIO

FEBRUARY 12, 2024

We believe choosing the latter is imperative – because the benefits of genAI can only be realized when combined with human creativity and innovation. How we work and what we do may shift, but removing people to make way for productivity would prove to be a huge mistake. GenAI is no exception.

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CIO

OCTOBER 19, 2023

“Our people make the difference” — a common catchphrase of Walmart founder Sam Walton — still guides the company’s path forward as it ventures into the future with generative AI. Technology’s always been core to how we serve customers and support associates; and we knew early that we wanted to be a leader in generative AI,” he says.

Generative AI 342

Generative AI Minimum Viable Product Retail Training 342

CIO

OCTOBER 10, 2023

Employees want to work for leaders who inspire them, engage them, challenge them, and give them opportunities to grow and be effective, says Ola Chowning, a partner with technology research and advisory firm ISG. We have aligned our technology strategy to be a business strategy,” she says. “We

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CIO

FEBRUARY 26, 2024

Amid disruptive leaps in technology, leaders who will succeed in the near future, say experts, are the ones who stay focused on a decidedly low-fi resource: their employees. Instead, he argues, tech leaders who excel at business strategy and analysis will be more in demand. We’re doing more sessions along these lines.”

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CIO

DECEMBER 9, 2022

Having the right people, with the right skills, working on the right tasks is the key to future success. Yet, despite these projections, in today’s globalized and digitized environment, where talent can be sourced from almost anywhere, shouldn’t IT leaders be able to de-escalate the “War for Talent”? Employees?

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CIO

SEPTEMBER 29, 2023

Generative AI (GenAI) is not just the topic of the hour – it may well be the topic of the decade and beyond. Until a year ago, when people suggested that AI was already mainstream and asked what the next big thing would be, I replied that we had not reached the end state of AI yet. How will companies consume GenAI capabilities?

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CIO

MAY 8, 2024

RFPs are typically requested every time a health insurance carrier, pharmacy benefit manager, or third-party administrator begins to cover a new employee group. Calculations not only looked at past medication use among the covered population, but also involved predictions about several factors that will affect drug prices in the future.

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Artificial Inteligence Insurance Healthcare Machine Learning 278

CIO

APRIL 29, 2024

On the one hand, artificial intelligence has helped both technology departments and the business units to work better, faster, and cheaper. It hit us all and kept us from looking at the things we were working on,” he says. “We They were changing the features so quickly, and we were finding ourselves jumping back and forth.

Technical Advisors 322

Technical Advisors Fractional CTO Generative AI Survey 322

CIO

OCTOBER 23, 2023

At Equinix, we recognize that meeting key sustainability targets is one of our customers’ top concerns—now and into the future. Our customers are pursuing these goals because they want to future-proof their operations, setting themselves up to drive business value for decades to come.

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CIO

NOVEMBER 29, 2023

In the future, we’ll connect all production and application servers to this and build our own data lake,” he says, adding that the next step will be to use AI there to learn from their own data. “In And according to Nalbant, IT can freely decide and adapt which systems and applications run in which cloud environment.

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CIO

APRIL 23, 2024

With AI poised to transform work today, we all have some degree of fear that our jobs will go the way of the Pony Express. The industrial revolution that followed saw us moving to cities, working in manufacturing, and developing new ideas like consumerism and automation. The service lasted all of eighteen months.

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CIO

JANUARY 24, 2023

A significant number of organizations are operating in a hybrid model — and expect to continue with that hybrid environment for the foreseeable future. Global analytics and advice firm Gallup has found that the percentage of remote-capable workers working in a hybrid environment increased in 2022 , moving from 42% in February to 49% in June.

Strategy 356

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CIO

JANUARY 11, 2024

To get back in front, IT leaders will have to transform lessons learned from 2023 into actionable, adaptable processes, as veteran technology pros have been remarkably consistent in identifying global and economic uncertainties as key challenges for IT leaders to anticipate in 2024 as well.

Security 334

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CIO

APRIL 1, 2024

The research cited a lack of talent and skills to work with the technology (62%), unclear AI and GenAI investment priorities (47%), and the absence of a strategy for responsible AI (41%) as the top three obstacles. It isn’t for lack of effort, as recent research suggests. But how do you get there? This playbook can help.

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CIO

APRIL 24, 2024

In large companies, the digital journey is well underway, especially in the digital, media, and finance sectors. “In In large companies, the digital journey is well underway, especially in the digital, media, and finance sectors. CIOs are at the forefront of this as they help shepherd their organizations through digitalization.

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CIO

MARCH 6, 2024

IT industry researchers believe the biggest impact of gen AI this year will be in customer experience (CX), with organizations using vast amounts of data to communicate with consumers and resolve problems faster. On a day-to-day basis, the technology is helping our staff to focus on the work that’s of most value,” says Eddie.

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CIO

FEBRUARY 19, 2024

We want students to be aware of us as an employer, and we want to have a diverse workforce,” says NCDIT HR DirectorJoey Harrison. They also believed they needed to take more responsibility for increasing the diversity of workers in their IT ranks. They point to statistics that highlight challenges in IT workforce recruitment and diversity.

Recruiting 344

Recruiting AWS Programming Education 344

CIO

DECEMBER 16, 2022

Having a clear vantage point within the organization, CIOs play a vital role bringing together engaged and motivated employees to work toward a common outcome, increase productivity, and achieve better business outcomes. The key is understanding where the opportunities lie and how varying strengths can dovetail with each other.

Performance 300

Performance Culture Groups Training 300

CIO

DECEMBER 21, 2023

It also emphasizes Involta’s focus on the three pillars of its ESG strategy: environmental sustainability, employee well-being, and strong governance practices. Based in Tucson, Arizona, and with more than 240 employees, Involta operates 12 high-performance data centers in Arizona, Idaho, Iowa, Minnesota, Ohio, and Pennsylvania.

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Technology Data Center Disaster Recovery Energy 246

CIO

DECEMBER 11, 2023

Well, when it comes to a nationwide automotive group in the world’s largest automotive market, that proverb about a hundred could be hundreds of thousands. Processes and information must be integrated between each DMS system and CGA’s ERP system. Founded in 2006 and based in Shanghai, China Grand Automotive Services Group Co.,

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Automotive Groups Innovation System 265

CIO

APRIL 11, 2024

A positive experience is crucial for building public trust, but the bar is continually being raised. government as well as “innovation without disruption,” a strategic approach to helping governments pursue innovation at their pace using existing systems as the gateway to new digital technologies. Innovation isn’t just a buzzword.

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CIO

SEPTEMBER 12, 2023

And, while the technology’s long-term impact on the workforce remains unclear, some companies, such as France-based Schneider Electric, are putting AI to work to aid employees in advancing their careers. It even enables employees to market their skillsets internally. “I

Development 291

Development Recruiting Artificial Intelligence Artificial Inteligence 291

CIO

FEBRUARY 14, 2024

But when it comes to implementing those projects successfully, they turn out to rely on how well the IT organization has implemented basics like connectivity, permissions, and configuration management. CIOs need to do all the things to make AI workloads run well and in a disciplined and hygienic way,” he says.

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CIO

SEPTEMBER 29, 2023

As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. Finance and banking organizations, however, have plenty of reasons to look at generative AI LLMs, including their deployment in current use cases as well as for future use cases.

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Generative AI Banking Artificial Inteligence Organization 334

CIO

MARCH 16, 2023

While crystal ball technology is notoriously fallible, tech leaders say there are a handful of changes to IT work that we’ll likely see half a decade from now. Here’s a look at how IT workforces will operate and collaborate in the near-future enterprise.

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CIO

OCTOBER 6, 2022

As an IT leader, being able to foster innovation not only benefits the IT itself, with greater efficiency, effectiveness and value, but the organization it serves and you personally, as it illustrates your ability to be an internal agent of change, a true business partner, and an asset at the strategy table. It doesn’t work that way.

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Innovation Weak Development Team Project Management Culture 363

CIO

NOVEMBER 28, 2022

If 2020 was the year of remote work, and 2021 was the year of hybrid work, then 2022 is the year to really make hybrid work, work. In fact, Microsoft’s second Annual Work Trend Index “Great Expectations: Making Hybrid Work Work” reveals that employees are calling for a ‘Free Dimensional’ Workplace.

Energy 246

Energy Social Cloud Trends 246

CIO

JULY 13, 2023

As demand for computing power continues to rise, the environmental impact of technology cannot be ignored. Companies can evaluate the health and safety impacts of their IT products and services as well as drive diversity within their vendor ecosystem. With the number of connected devices expected to reach 55.7 Environment.

Sustainability 246

Sustainability Leadership Energy Data Center 246

CIO

FEBRUARY 29, 2024

You’d be forgiven if you’re wondering whether you’ve stumbled on an article from 2016 , but, in fact, the practice of launching an offshore IT center wholly owned and operated by the enterprise it serves is back in vogue with notable twists. What’s more, establishing up a captive center no longer needs to be entirely DIY. “An

Enterprise 291

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