5 questions CIOs must ask after Southwest Airlines’ failure
CIO
JANUARY 4, 2023
But Southwest’s technology was also cited by experts and the company’s leadership as contributing to the calamity. “IT billion in stock buybacks between 2017 and 2019. The investment seems minuscule given that Southwest Airlines was a $33-$38 billion market capitalization airline in 2017. 31 what amounts to $428 million a year.
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