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Faster, more personal, proactive: How generative AI is transforming digital government for citizens

CIO

Government and public sector agencies are already exploring the potential of generative AI in delivering more effective services from the inside. As AI technologies and practices mature, however, we’re likely to see more projects that transform the citizen experience. And this is just the start.

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Governance for responsible AI: The easy things and the hard ones

CIO

Companies developing and deploying AI solutions need robust governance to ensure they’re used responsibly. The easy things: A clear understanding of AI terminology and risks There’s a host of things that can be established with relative ease early in an organization’s AI journey. But what exactly should they focus on?

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Prioritizing AI? Don’t shortchange IT fundamentals

CIO

Generative AI continues to dominate IT projects for many organizations, with two thirds of business leaders telling a Harris Poll they’ve already deployed generative AI tools internally, and IDC predicting spend on gen AI will more than double in 2024. But the usual laundry list of priorities for IT hasn’t gone away.

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AI adoption accelerates as enterprise PoCs show productivity gains

CIO

Like other CIOs, Katrina Redmond has been inundated with opportunities to deploy AI that promise to speed business and operations processes, and optimize workflows. To be successful, an AI proof of concept (PoC) project also needs to make good business sense, says CIO Vikram Nafde, CIO at Connecticut-based Webster Bank.

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Effective AI Scaling Starts With AI Governance

Dataiku

One of the primary challenges organizations face on their scaling AI journeys is a lack of operationalization and business impact.

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Gen AI without the risks

CIO

ChatGPT, Stable Diffusion, and DreamStudio–Generative AI are grabbing all the headlines, and rightly so. Gen AI will become a fundamental part of how enterprises manage and deliver IT services and how business users get their work done. Developing and deploying successful AI can be an expensive process with a high risk of failure.

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12 most popular AI use cases in the enterprise today

CIO

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.