How CIOs use AI to elevate CX services
CIO
MARCH 6, 2024
Technology specialist Salesforce reports that more than two-thirds of service professionals believe gen AI will help them serve their customers better, while Forrester expects it to give CX teams a huge boost through 2024. The companies analyzed 5,000 crunching sounds over six months and created an app that gamers download to cancel it out.
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