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Sun Country enhances customer experience with IT

CIO

To take its digital transformation to new heights, Sun Country Airlines didn’t just take a tip from the big carriers. Sun Country Airlines has elevated its customer service since hiring an experienced CIO from United Airlines in early 2023. It’s not unusual for small airlines to be later in adopting newer technologies.

Airlines 130
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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 325
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Delta takes off with modernized blend of mainframes and cloud

CIO

When it comes to IT, Delta Airlines is climbing higher into the clouds even as it keeps its footing on solid ground. In partnership with AWS, the airlines started migrating many front-end applications and distributed applications that “marry” themselves well to the cloud while retaining traditional back-end workloads on the mainframe. “The

Airlines 246
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Averting turbulence in the air

CIO

The diversification of payment methods and gradual increase in the volume of online transactions have cast a spotlight on the need for payment security compliance within the airline industry. Since Erin has a limited budget, one of the first things she might do is go to the internet and browse through meta-search engines looking for a deal.

Airlines 130
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B2B Travel Platform For Corporate Travel Management

Altexsoft

With airlines such as United and American shifting content away from legacy Global Distribution System (GDS) channels towards their own platforms and NDC-enabled channels, businesses relying on traditional GDS systems face a challenge. Corporate travel management comes with its unique set of needs and challenges. Legacy GDS limitations.

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Airline Marketing and Advertising Use Cases from American Airlines, Ryanair, Air France, and Others

Altexsoft

Airline industry made an impact on how we buy things today, and how those things are marketed. Just a couple of examples: electronic tickets were first developed for fare ticketing, while one of the first online booking systems was built by airline distribution company SABRE. Scandinavian airlines first class in 70s and now.

Airlines 121
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Crew management in airlines: planning and scheduling with Sabre, Jeppesen, and others

Altexsoft

On par with fuel, crew related costs are the major operating expense for airlines. European airlines usually let personnel request for destinations, day-offs, reserve periods, trip lengths and other elements to create individual rosters. Source: Team-Oriented Airline Crew Rostering. Components of the crew scheduling problem.