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Oracle adds AI capabilities to its Fusion Cloud CX

CIO

Oracle is adding more AI capabilities to its Fusion Cloud CX that provides software for sales, marketing, and service teams across an enterprise, the company announced on Thursday. Capabilities for marketing and sales teams Also released as part of this update is the capability to rate opportunities, named opportunity qualification scoring.

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7 ways an MBA will advance your IT career — and 5 ways it won’t

CIO

By acquiring a broader perspective, MBA-equipped IT leaders typically gain a better understanding of all the critical elements that go into running a business, including finances, creative marketing, and working in cooperation with HR. How much higher depends on many factors, including the enterprise’s size, market, and value.

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IFS to acquire enterprise asset management firm Ultimo

CIO

IFS’ acquisition comes at a time when the EAM market is growing due to the move to cloud architecture, growing demand for an enterprisewide view of assets for strategic planning, and increasing deployment of IoT platforms and devices. The global EAM market is expected to grow at a compound annual growth rate (CAGR) of 8.7%

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Oracle’s Fusion Cloud CX, ERP, and SCM get generative AI features

CIO

Just months after partnering with large language model-provider Cohere and unveiling its strategic plan for infusing generative AI features into its products, Oracle is making good on its promise at its annual CloudWorld conference this week in Las Vegas.

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How Palladium targets tech to better serve the business

CIO

The result was what is now the Palladium Hotel Group, a hotel chain with 10 different brands spread across Spain, Italy, Mexico, Brazil, Jamaica, and the Dominican Republic. But with strategic planning and effective communication, we managed to continue advancing in our digital transformation process,” says Alet.

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A history of tech adaptation for today’s changing business needs

CIO

The best weapon to make decisions in a dynamic world is accurate and relevant information so organizations can carry out strategic plans in the most reliable way. Externally, it’s seen a steady increase in customer satisfaction surveys, revenue, stock price, and ratings as the most innovative provider in the market research industry.”

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13 essential skills for accelerating digital transformation

CIO

“This underlines the need for organizations to embrace change and adopt a more agile and forward-thinking approach to digital transformation skills in order to overcome challenges and achieve digital transformation,” says Monika Sinha, research vice president in Gartner’s CIO Research group. And that is the rub.