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3 technology trends set to revolutionize retail

CIO

Few verticals have undergone as massive a change as retail in the last couple of years. Driven by cutthroat competition and significant shifts in customer expectations, retail companies are striving to align themselves with the changing landscape, with IT playing a crucial role in their ability to achieve this.

Retail 189
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The power players of retail transformation: IoT, 5G, and AI/ML on Microsoft Cloud

CIO

Thanks to cloud, Internet of Things (IoT), and 5G technologies, every link in the retail supply chain is becoming more tightly integrated. Shanthakumar, Solution Architect – IoT, Retail Business Unit, TCS. With 5G-enabled smart mirrors, a person can virtually try on apparel.

Retail 263
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List of Top 10 Machine Learning Examples in Real Life

Openxcell

But with technological progress, machines also evolved their competency to learn from experiences. This buzz about Artificial Intelligence and Machine Learning must have amused an average person. But knowingly or unknowingly, directly or indirectly, we are using Machine Learning in our real lives.

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Emperia is helping brands like Bloomingdales build shopping experiences in VR

TechCrunch

Does the average person want to shop for apparel in virtual reality (VR)? But not everyone agrees — particularly those who hope to build a business out of VR retail. Launched in 2019, the idea came from one of the co-founders, Olga Dogadkina, who previously worked in the luxury retail sector.

VR 222
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5 ways AI is showing promise as a decision-maker

CIO

Instead of waiting on hold or navigating through phone menus, customers can instantly get answers from a virtual agent that is far more engaging and knowledgeable than past generations of chatbots. Outcomes are fed back into machine learning models to improve prediction accuracy continually. AI can help every step of the way.

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Rocket Mortgage lays foundation for generative AI success

CIO

That’s why Rocket Mortgage has been a vigorous implementor of machine learning and AI technologies — and why CIO Brian Woodring emphasizes a “human in the loop” AI strategy that will not be pinned down to any one generative AI model. Today, 60% to 70% of Rocket’s workloads run on the cloud, with more than 95% of those workloads in AWS.

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Think you can ignore quantum computing? Think again.

CIO

But virtually all sectors should be concerned with personal identifiable information (PII) that needs to be protected indefinitely. As CIO of online retailer Partner.co, Troy Hiltbrand finds that while people in retail should take steps to address PQC this year, they’re in no hurry to apply quantum computing to gain a competitive advantage.