CIO

APRIL 25, 2024

Additionally, it can improve customer response times and free up service agents to deal with complex customer issues or scenarios, the company said. The announcement came just months after Oracle partnered with large language model provider Cohere and unveiled its strategic plan for infusing generative AI features into its products.

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CIO

JANUARY 12, 2024

But although customers would connect with employees through contact centers, contact center agents were not always seen as office employees. Defining, classifying and setting the scope of what AI can access is essential and should best be attempted with an experienced partner like NTT DATA.

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TechCrunch

DECEMBER 4, 2022

The startup is now expanding its network of local agents that consumers can place orders with. Kapu says it has 1,500 agent collection centers across Nairobi, and will, in its next phase of growth, work to fully penetrate Kenya’s capital before expanding to new markets. Many agents also deliver to consumers’ homes,” said Chappate.

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TechCrunch

JANUARY 17, 2023

The process used by millions of agents and thousands of property portals globally to reach buyers and sellers on digital channels is highly fragmented. South African startup Flow wants to change how real estate agencies, developers and agents interact with their end customers.

Real Estate 252

Real Estate Advertising Media Social 252

TechCrunch

FEBRUARY 16, 2022

This branchless banking model extends financial services to the last mile via a network of agents. The company said it will use part of the capital to expand its team, geographical operations and marketing to increase its 7,000-strong active agent network three-fold this year. million pre-Series A investment.

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CIO

MARCH 6, 2024

The tech researcher says companies will increase their use of AI-enabled tools to augment customer service agents’ capabilities. Rather than searching databases for information, agents will ask natural language questions using AI-powered tools and receive answers to customer questions in real time.

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CIO

JULY 26, 2023

Empowering agents with data Re/Max’s Ligon, who previously served as CIO of Prudential Real Estate and Berkshire Hathaway Home Services, oversees a cloud estate that includes Oracle Financials, Personify for membership management, and Inside Real Estate, a third-party industry SaaS platform tailored for brokers and agents.

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CIO

APRIL 11, 2024

How do CIOs position themselves as great agents of change in their organizations? I am delighted to announce our role as Strategic Partner for the IDC Kuwait CIO Summit 2024, a testament to our commitment to driving the digital transformation landscape in the country,” said Dr. Ammar H. AlHusaini, Acting Director General of CAIT.

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Technology Artificial Intelligence Artificial Inteligence Government 289

TechCrunch

JUNE 1, 2022

The round was led by NEA with participation from Insignia Ventures Partners, SoftBank Ventures Asia, DST Global Partners, Amasia, B Capital, TNB Aura, Bain Capital chairman Stephen Pagliuca, Goldhouse, and Xendit CEO Moses Lo. The company’s agents, or resellers, can either be individuals or local shops called warungs.

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TechCrunch

NOVEMBER 16, 2021

Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. The company serves 3,700 customers, including individual and multi-agent real estate teams. Most agents are “hiring different specialists for different tasks,” Kramer said. million for its Series B round.

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Real Estate Marketing Software Media 218

TechCrunch

MARCH 30, 2023

“The core of Fixie is its LLM-powered agents that can be built by anyone and run anywhere.” Here’s the ten-thousand-foot view of Fixie platform’s: LLM-powered agents that interface with external systems. Fixie agents can interact with databases, APIs (e.g. GitHub’s), productivity tools (e.g.

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TechCrunch

MARCH 24, 2021

Over the past 18 months, the company has been building out its distribution and agent networks. Here, customers can deposit and withdraw cash with a Bankly agent anytime. This solves the issue of access as there are thousands of agents in these cash-dependent communities. Slowly , an online banking presence is built for them.

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Fintech Banking Systems Review Technical Review 363

TechCrunch

AUGUST 19, 2021

Jakarta-based Lifepal wants to simplify the process for Indonesians with a marketplace that lets users compare policies from more than 50 providers, get help from licensed agents and file claims. The marketplace’s partners currently offer about 300 policies for life, health, automotive, property and travel coverage. “The

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TechCrunch

JUNE 30, 2022

Most real estate agents charge a commission — in many cases up to 6% of the sale price of a home — for listing and selling a house on behalf of a homeowner. I worked with a top-notch agent who helped me to purchase my home. My agent was great, but not really worth 25% of my equity for 15 hours of work. “My

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Real Estate 3D Software Review Systems Review 235

TechCrunch

MAY 31, 2021

OMERS Ventures, G Squared, Mountain Partners, Merian, Horizons Ventures, Eurazeo, Mubadala Capital, Salesforce Ventures, Speedinvest, CE Innovation Capital, GR Capital and Seedcamp are all participating once again in this Wefox founding round. That’s why Wefox has 700 agents selling Wefox products exclusively.

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TechCrunch

NOVEMBER 10, 2021

Private equity fund AfricInvest FIVE co-led the Series C round with existing investors Goodwell Investments and LUN Partners Group. T hat changed last month when it acquired Baxi , an agent banking platform developed by Capricorn Digital. Nigeria is quite different from the typical MFS market, where mobile money agents run the show.

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Mobile Fintech Banking Network 270

TechCrunch

DECEMBER 5, 2022

It has a robotic camera, combined with a subscription service, which enables real estate agents and brokers to generate high-resolution photos of properties, floor plans and virtual tours. When estate agents use Giraffe360 , this essentially removes photographers from the process.

Real Estate 242

Real Estate VR Virtualization Hardware 242

TechCrunch

NOVEMBER 17, 2020

Giraffe360 has a robotic camera, combined with a subscription service, which enables real estate agents and brokers to generate high-resolution photos of properties, floor plans and virtual tours. The camera is sold to real estate agents and brokers as a service for £399 per month. It has now raised $4.5

Real Estate 253

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CIO

FEBRUARY 20, 2024

The tool can be put to a broad range of uses, integrating with the Microsoft ecosystem to enable more effective incident response, threat hunting, security reporting, compliance and fraud operations, cybersecurity training, security virtual agents and more. Here, working with partners like Avanade pays dividends.

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TechCrunch

JULY 7, 2022

The latest is an insurance company called Ranger , which aims to elevate the agents in the insurance industry, rather than replace them. None, as far as we can tell, have focused on helping insurance agents via smarter, more streamlined tools. But that’s where Ranger sees its future success.

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TechCrunch

JULY 11, 2022

The main benefit to this model lies in the cost of acquiring customers, which becomes significantly lower given that its brokers, agents and other partners do much of the spade-work for Wefox. Moreover, this also allows Wefox to enter new markets more quickly.

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Trends Insurance Technical Review Company 361

TechCrunch

SEPTEMBER 27, 2021

It has three products: the first is an agent assist that helps a human agent resolve problems by intelligently routing and suggesting replies, enabling the agent to be up to 40% more efficient. It is also partnering on the help desk side with companies like Zendesk, Kustomer and Gladly. Thankful Agent Assist.

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Artificial Intelligence Artificial Inteligence Insurance Healthcare 250

CIO

JUNE 13, 2023

Only last month ServiceNow rolled out its first generative AI tools: the ServiceNow Generative AI Controller for connecting large language models (LLMs) to its software automation platform, and Now Assist for Search, which uses those LLMs and an enterprise’s own data to generate natural language responses to queries made in a virtual agent.

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TechCrunch

JANUARY 29, 2023

The Bangkok-based startup announced today it has raised $850,000 in an oversubscribed seed round led by Wavemaker Partners, with participation from Seedstars International Ventures, Wing Vasiksiri and Sasin Bangkok Venture Club. Many insurance companies in Thailand manage their agents using a combination of Excel, Line chats and phone calls.

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Insurance Scalability Industry Software 204

TechCrunch

OCTOBER 19, 2020

Propseller , a Singapore-based real estate agency that combines a tech platform with in-house agents to close transactions more quickly, announced today it has raised $1.2 During the pandemic, tech-enabled services like online dashboards and virtual viewings have allowed Propseller’s agents to continue working with clients.

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Real Estate Virtualization Marketing Network 260

TechCrunch

JANUARY 11, 2023

This means PasarPolis will be able to offer new products and work with partners like Tokopedia, Gojek, Traveloka, Xiaomi and IKEA Indonesia to create custom insurance policies. . PasarPolis currently has 60,000 registered agents in Indonesia, and partners with 50 insurance providers.

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Insurance Policies Machine Learning Artificial Inteligence 233

TechCrunch

SEPTEMBER 14, 2022

The equity investment came from returning investors Tiger Global, DST Investment, B Capital, Insignia Ventures Partners and ACE & Company, with participation from Ilham Ltd, EDBI, InterVest, Y Combinator managing director Michael Seibel and GGV Capital managing partner Hans Tung. The debt facility is from Lendable.

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TechCrunch

JUNE 3, 2022

As we enter “insurtech 2.0,” the lessons learned are becoming the new best practices, and nowhere is this more evident than at the startups building an MGA (a managing general agent). East coast carriers pursued the emerging westward market by granting remote agents unique underwriting and servicing authorities. The MGA (R)evolution.

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Insurance Scalability Industry Policies 233

TechCrunch

JANUARY 20, 2022

Zingtree provides interactive contact center software that guides agents to the next best action so that they can cater to even the most discerning customer. Zingtree was founded in 2014 to make business information actionable for teams so that agents could quickly make decisions during complex service calls.

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TechCrunch

APRIL 15, 2021

She launched the app last October with the goal of matching home buyers and renters with homes using an in-app matchmaking algorithm combined with “expert agents.” Samuel Ben-Avraham, a partner and early investor of Kith and an early investor in WeWork, led the round for Casa Blanca, bringing its total raise to date to $4.1

Real Estate 242

Real Estate Retail Marketing Company 242

CIO

JANUARY 8, 2024

The second phase included Hong Kong cargo agents,” Nair adds. Under the new system, they can enter the ULD number into a dedicated smartphone app that logs the transfer of custody in a blockchain ledger, so both parties — agent and airline — know who has custody of which ULD.”

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Airlines Cloud Blockchain Generative AI 298

TechCrunch

MAY 17, 2023

Schimek said bolttech’s model uses a B2B2C approach, which means it connects more than 700 distribution partners around the world with 230 insurance providers, who offer 6,000 products to consumers. The key one was the partnerships it forged with 700 distribution partners and over 230 insurers around the world. “We

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TechCrunch

MARCH 21, 2022

Launched in 2016, the startup works with a network of agents, who recruit farmers and retailers to its platform. It has a network of “over a thousand” retailers and 5,000 agents spread across the country. Apollo’s products include insurance – which is offered by its partners including Pula, the Kenya-based insurtech. “We

Insurance 243

Insurance Retail Artificial Inteligence Sustainability 243

TechCrunch

AUGUST 12, 2021

Background Capital , Defy Partners , Maple VC and Greg Waldorf — the first investor at Trulia — also participated in the financing, which brings Aalto’s total raised to $17.3 Ironically, Aalto founder and CEO Nick Narodny is the son and brother of real estate agents. commission that an agent charges.

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Real Estate Marketing Examples Virtualization 249

Aqua Security

JUNE 8, 2023

The proof came over the last few months as cloud visibility vendors either released their own agent or partnered with an agent provider. It’s humbling to see our predictions come true, doubly so when competitors start to follow us. This validates what we all know: agentless security is not security.

Cloud 111

Cloud Applications 111

CIO

JANUARY 31, 2024

Take advantage of intuitive virtual agents. In many cases, a genAI platform trained on the enterprise’s data — from telemetry data to knowledge base articles — can help individual employees, customers, and partners resolve IT issues all on their own.

Artificial Intelligence 315

Artificial Intelligence Artificial Inteligence Generative AI Knowledge Base 315

TechCrunch

SEPTEMBER 1, 2021

Today, Insurify , a startup that wants to help make it easier for people to get better rates on home, auto and life insurance, announced that it has closed $100 million in an “oversubscribed” Series B funding round led by Motive Partners. Since the company is mostly working as an insurance agent, it gets paid new and renewed commission.

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