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6 key considerations for selecting an AI systems vendor

CIO

IT leaders attending NVIDIA’s GTC 2024 AI developer conference on March 18-21, 2024, in San Jose, CA, can explore these capabilities with ASUS, one of the global leaders in high-performance AI servers based on NVIDIA’s MGX server reference architecture. The company has 2,000 support centers in 200 countries.

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5 Benefits of Technical Support Outsourcing

Mobilunity

When businesses have limited resources, are growing too swiftly, or don’t have access to the right skills and experience, technical support can quickly become a major issue. This is why businesses that struggle with offering good technical support should look into outsourcing.

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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Salesforce skills are among the most sought-after in the IT industry and demand is soaring.

Training 159
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10 most in-demand generative AI skills

CIO

TensorFlow Developed by Google as an open-source machine learning framework, TensorFlow is most used to build and train machine learning models and neural networks. Lauded features include dynamic computation graphics, a Python foundation, and automatic differentiation for creating and training deep neural networks.

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“Zen” and “Fresh” Way for Technical Support

Xoriant

My previous blog post highlighted the role of technical support in software development. This blog post is to compare two CRM tools that will help you in achieving your goal of providing great technical support experience. A good CRM tool is necessary today for providing efficient technical support.

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Oscilar emerges from stealth to fight transactions fraud with AI

TechCrunch

But not just any AI — Narkhede claims that Oscilar’s AI, developed in-house, requires much less first- and third-party data about past fraud incidents from customers to train machine learning models. This frees these teams up from having to depend on engineers for intervention and technical support, Narkhede says.

Fintech 219
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Technology Companies Need to Make Hard Choices to Teach More ‘Soft Skills”

CIO

Many are also setting up certification programs to arm their work forces with more of the IT “ technical skills ” that are in high demand – everything from networking to technical support to machine learning to cybersecurity and analytics. Efforts like these can help raise the technical skill levels inside organizations.