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When your AI chatbots mess up

CIO

But as the numbers of new gen AI-powered chatbots grow, so do the risks of their occasional glitches—nonsensical or inaccurate outputs or answers that are not easily screened out of the large language models (LLMs) that the tools are trained on. Hallucinations occur when the data being used to train LLMs is of poor quality or incomplete.

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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Salesforce Administrator A Salesforce Certified Administrator manages and maintains an organization’s Salesforce CRM system.

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Exploring the digital impact in Northern Ireland’s health and social care system

CIO

Although progress is being made that should be recognized and celebrated, Dan West, CDIO for Health and Social Care in Northern Ireland’s Department of Health, understands that the pandemic still casts a lingering shadow over national health and care systems, contributing to continuing rampant fatigue among staff and subsequent strikes over pay.

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AI and generative AI are revolutionizing manufacturing…here’s how

CIO

Now, manufacturing is facing one of the most exciting, unmatched, and daunting transformations in its history due to artificial intelligence (AI) and generative AI (GenAI). Process optimization In manufacturing, process optimization that maximizes quality, efficiency, and cost-savings is an ever-present goal. Consider quality control.

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4 steps to connect change management and DevOps

CIO

By cross-training operations and engineering, development teams can move faster through better collaboration, making continuous integration and continuous delivery (CI/CD) a reality for organizations. Change management should be flexible enough to adapt to changes in process—which is what DevOps presents.

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How to Use Generative AI and LLMs to Improve Search

TechEmpower CTO

This presents businesses with an opportunity to enhance their search functionalities for both internal and external users. While traditional search systems are bound by the constraints of keywords, fields, and specific taxonomies, this AI-powered tool embraces the concept of fuzzy searching.

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Digital transformation’s fundamental change management mistake

CIO

Martin Davis, CIO and managing partner at Dunelm Associates, says not to declare success too early : “Too many projects prematurely declare success at the point of process or system implementation and fail to recognize that change management efforts must continue for some time after implementation to realize the full value.”