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8 data strategy mistakes to avoid

CIO

Unfortunately, the road to data strategy success is fraught with challenges, so CIOs and other technology leaders need to plan and execute carefully. Building a successful data strategy at scale goes beyond collecting and analyzing data,” says Ryan Swann, chief data analytics officer at financial services firm Vanguard.

Strategy 340
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5 tips for excelling at self-service analytics

CIO

Data-informed decision-making is a key attribute of the modern digital business. One potential solution to this challenge is to deploy self-service analytics, a type of business intelligence (BI) that enables business users to perform queries and generate reports on their own with little or no help from IT or data specialists.

Analytics 342
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What are decision support systems? Sifting data for better business decisions

CIO

The concept of DSS grew out of research conducted at the Carnegie Institute of Technology in the 1950s and 1960s, but really took root in the enterprise in the 1980s in the form of executive information systems (EIS), group decision support systems (GDSS), and organizational decision support systems (ODSS). Crop planning. Clinical DSS.

System 361
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The critical role of the network in sustainability, security and AI

CIO

According to NTT DATA’s 2022–23 Global Network Report , senior executives identify real-time analytics as their most critical need when it comes to network management, followed by the ability of network managers to drill down fast and efficiently to deal with problems while reducing downtime.

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Oshkosh CIO Anu Khare on IT’s pursuit of value

CIO

s senior vice president and CIO, Anu Khare leads the specialty truck maker’s intelligent enterprise agenda, which includes data science and artificial intelligence practice, digital manufacturing, cybersecurity, and technology shared services to drive technology-enabled business transformation. In his role as Oshkosh Corp.’s

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3 key roles for driving digital success

CIO

It is driven by changes in customer expectations, opportunities to evolve employee experiences, and building differentiating capabilities with data, analytics, and artificial intelligence — all of which have no clear end point, nor are exclusively technology-focused.

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4 Steps to Streamline Your Contact Centre Spend

CIO

As the key business hub for sales and service, contact centers have long served an important role for customer experience (CX). New market conditions demand new technological solutions, and increasing service demands put new financial pressures on contact centers. The contact center market is growing at a rapid pace.

Testing 242