Remove ChatBots
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When your AI chatbots mess up

CIO

But as the numbers of new gen AI-powered chatbots grow, so do the risks of their occasional glitches—nonsensical or inaccurate outputs or answers that are not easily screened out of the large language models (LLMs) that the tools are trained on. The rate of occurrence runs between 3% and 8% for most generative AI platforms.

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4 industries where chatbots will have the biggest impact

CIO

More than 80% of business leaders believe that the best bang for their gen AI buck is in chatbots for automating customer service and improving knowledge management, according to a Capgemini survey of 1,000 companies in 13 countries. Banking customers are increasingly using chatbots in their everyday transactions.

Industry 265
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Amazon unveils Q, an AI-powered chatbot for businesses

TechCrunch

Amazon is launching an AI-powered chatbot for AWS customers called Q. Unveiled during a keynote at Amazon’s re:Invent conference in Las Vegas this morning, Q — starting at $20 per user per year — can answer questions like “how do I build a web application using AWS?”

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Quora’s Poe introduces an AI chatbot creator economy

TechCrunch

But Quora’s AI chatbot platform Poe is now paying bot creators for their efforts, including those who generate “prompt bots” on Poe itself, as well as server bots created by developers who […] © 2023 TechCrunch.

Media 294
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The Contact Center of the Future with Real-Time AI

Depending on the customer base, you may have 40% of your chat, SMS, and email answered by a chatbot, 30% of voice calls answered by a virtual agent or voice bot, and only 30% actually answered by a human. What does the contact center of the future look like?

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Google’s Bard AI chatbot can now answer questions about YouTube videos

TechCrunch

Google has announced that its Bard AI chatbot can now answer questions about YouTube videos. Although Bard already had the ability to analyze YouTube videos with the launch of the YouTube Extension back in September, the chatbot can now give you specific answers about queries related to the content of a video.

Video 273
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Google’s AI chatbot Bard gets a big upgrade with Gemini, Google’s next-gen AI model

TechCrunch

Google Bard, the company’s generative AI chatbot and ChatGPT rival, is getting am update today that the company claims will significantly enhance its capabilities.

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