article thumbnail

Steps CIOs should take to protect customer data in Nigeria’s open banking systems

CIO

Due to Nigeria’s fintech boom borne out of its open banking framework, the Central Bank of Nigeria (CBN) has published a much-awaited regulation draft to govern open banking procedures. For Emmanuel Morka, CIO at Access Bank Ghana, open banking is the future and enterprises should seize on the opportunity.

Banking 299
article thumbnail

It’s time to go paperless: are bank branches ready?

CIO

When the chief banking officer of a $10.3B community bank visited a competing super-regional branch in her suburban New Jersey neighborhood, she noticed something troubling. Today’s rapidly rising rate environment is driving activity across the country’s 72,000 bank branches 2. Consider the following real-world scenarios. ●

Banking 260
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Sesamm bags $37M to give corporates ESG insights using natural language processing

TechCrunch

investment giant Carlyle Group , French corporate and investment bank Natixis , Japanese multinational insurance holding company Tokio Marine , and U.K.-based Companies can access Sesamm’s flagship product, TextReveal , via several conduits, including an API that brings Sesamm’s NLP engine into their own systems.

article thumbnail

What the Digital Operational Resilience Act means for you

CIO

Cyber attacks and data breaches can wreak havoc on a business’ IT systems, resulting in massive costs to fix the damage and a long-lasting impact on customers that could hamper a company’s growth for years to come. While it’s an EU policy with ramifications for EU businesses, the impact will undoubtedly affect businesses worldwide.

article thumbnail

Omnichannel Banking Experience: Making Banking Accessible in 2023

Exadel

In today’s world, banking is no longer a purely in-person experience. For many years, the banking industry acted with exclusivity, providing services almost solely to customers who could access bank branches in person. However, as the world has evolved to become more digital, so has the banking industry.

Banking 96
article thumbnail

3 examples of organizations improving CX with self-composed AI

CIO

The most powerful applications of AI help organizations do more with less without compromising – rather in many cases enhancing – their customer experience, from AI-powered bots that accelerate problem resolution to AI digital co-workers that supercharge agent performance. most months. Ready to build your own AI?

Examples 188
article thumbnail

Cybersecurity Snapshot: U.S. Gov’t Unpacks AI Threat to Banks, as NCSC Urges OT Teams to Protect Cloud SCADA Systems

Tenable

Check out new guidance for banks on combating AI-boosted fraud. Plus, how to cut cyber risk when migrating SCADA systems to the cloud. Treasury Department has issued a report aimed at helping banks and other financial institutions address this emerging AI threat. Meanwhile, why CISA is fed up with SQLi flaws. And much more!