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Innovation without disruption: virtual agents for hyper-personalized customer experience (CX)

CIO

Virtual Agent, or VA, is the next natural step for significantly better customer and business outcomes. If the VA is programmed skillfully to ask good clarifying questions, it will come to learn the customer’s intent, store this knowledge, and apply it to better navigate future conversations. What is a VA?

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Fostering Innovation at Discover Financial Services

CIO

Innovation has a different meaning for every organization. Innovation is about modernization, it’s about optimization,” said Dan Gisolfi, Distinguished Engineer, Head of Innovation and Intellectual Property at Discover Financial Services. With built-in resources that nurture innovation and push the industry forward.

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Virtual Visionaries: Harnessing Virtual Executive Coaching for Modern Leaders

N2Growth Blog

Understanding the Benefits of Virtual Executive Coaching for Modern Leaders Virtual executive coaching has emerged as a valuable tool for modern leaders, providing numerous benefits. Another significant benefit of virtual executive coaching is the ability to access a diverse pool of coaches from around the globe.

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Digital listening reveals 3 leading innovation drivers

CIO

The listening centered on conversations about emerging technologies and use cases associated with innovation, such as artificial intelligence, metaverse, blockchain, robotics, Web 3.0, AI surpassed other technologies in conversations about innovation The research underscores that AI is leading the way in accelerating innovation.

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IBM is using VMware Cloud Foundation to help enterprises address challenges and accelerate innovation

CIO

The company’s innovative “cloud agnostic” strategy, supported by VMware’s increased capabilities post-acquisition, will promote growth for the clients, no matter if their workloads are on-premise or in a public cloud environment. “IBM The IBM and VMware relationship goes back two decades and includes our jointly funded innovation lab.

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Innovative Approaches to Executive Development in the 2024 Workplace

N2Growth Blog

This evolution is not just valuable; it’s vital; the expanding global marketplace and the relentless march of technological innovation have made the old models of leadership development ineffectual and obsolete. Simulations of leadership scenarios in dynamic virtual environments improve decision-making and problem-solving skills.

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Disney-backed Inworld raises new cash for its AI-powered virtual characters

TechCrunch

AI-powered text-, art- and audio-generating systems will soon make — and already are making — their way into the tools people use every day, from programming environments and spellcheck plugins to concept art creation platforms. “ Inworld is a creative platform for building virtual characters for immersive realities. .