Hypergrid

OCTOBER 28, 2020

Becoming an Azure Expert Managed Services Provider (MSP) has many benefits. This prestigious designation serves as a Microsoft endorsement that your business is one of the most capable and high-fidelity Azure MSPs – a coveted differentiator. Navigating Audit Requirements. Choosing the Right CMP.

Azure 98

Azure Government Policies Compliance 98

Kaseya

JUNE 18, 2020

Most managed service providers (MSPs) would agree that remote monitoring and management (RMM) is the most important application for managing their business. In fact, nearly 61 percent of the MSPs in our 2020 MSP Benchmark Survey admitted the same. With an RMM tool, MSPs can ensure all client systems perform as required.

Tools 120

Tools Policies Windows Survey 120

Kaseya

JUNE 2, 2020

It’s comes as no surprise that remote monitoring and management (RMM) software is one of the core applications required for smooth IT operations of an MSP. Kaseya VSA enables MSPs to take automation to the next level. SolarWinds N-central’s mobile app “MSP N-central Mobile” caters to RMM functionalities only.

Backup 99

Backup Mobile Scalability Software Review 99

Kaseya

JANUARY 25, 2021

From dine-in restaurants shifting to online/touchless delivery to physicians using telemedicine to meet with patients remotely, technology and business applications have enabled SMBs to innovate, disrupt their space and respond to the challenges presented by the global pandemic. But that is no longer enough.

IoT 98

IoT VOIP Scalability SMB 98

Kaseya

NOVEMBER 24, 2021

MSP is an acronym for managed service provider while MSSP stands for managed security service provider. The primary focus of MSPs is IT infrastructure management, whereas MSSPs provide comprehensive cybersecurity services to customers. The MSP Model: Managed Service Providers. What is the role of an MSP?

Firewall 122

Firewall Backup Infrastructure Network 122

Kaseya

MAY 18, 2020

However, this year’s 2020 MSP Benchmark Survey Results Report revealed that most of the needs of MSP customers seemed to go unheeded. MSPs will have to overcome their shortcomings and adapt as the market shifts toward cloud and automation, and accommodate enterprise needs to be successful in the competitive market.

Disaster Recovery 120

Disaster Recovery Backup Survey Compliance 120

Kaseya

MAY 10, 2023

The question remains — do executives and technicians at a managed service provider (MSP) always agree on everything? With the 2023 MSP Benchmark Survey, we aimed to understand how well the business and technical sides of an MSP align. Download the 2023 MSP Benchmark Survey report for a detailed breakdown.

Survey 52

Survey Systems Administration Budget Firewall 52

Kaseya

DECEMBER 29, 2020

Open Source RMM: Free, but Viable for MSPs? A remote monitoring and management (RMM) solution is the backbone of a managed service provider’s (MSP) business. MSPs rely on their RMM solution to manage their clients’ IT infrastructures. That’s why, deciding which RMM solution to use is a critical task.

Disaster Recovery 105

Disaster Recovery Open Source LAN Windows 105

Kaseya

APRIL 15, 2020

The importance of remote monitoring and management (RMM) software as an underpinning application for MSPs can no longer be contested. An RMM tool provides MSPs with much-needed visibility into their client’s network, enabling them to fix issues remotely without having to visit the client’s location.

Disaster Recovery 72

Disaster Recovery Backup Software Review Systems Review 72

Kaseya

FEBRUARY 7, 2020

According to the 2019 MSP Benchmark Survey although over 50 percent of respondents came from service providers with 25 or fewer employees, nearly half of them managed over 1,000 endpoints. To scale and grow, they require tools that allow them to take control of IT , maximize technician time, and enable improved service delivery.

Mobile 104

Mobile Compliance Survey Tools 104

Trigent

JULY 18, 2022

While every MSP will promise the best-in-class services, you must choose the right one with due diligence. The top 5 are as follows: Puts you in the driver’s seat – You don’t have to relinquish control once you have an MSP on board. Your MSP will have the right options, enabling high flexibility and customization.

Technical Review 94

Technical Review Development Team Review Systems Review IoT 94

Kaseya

NOVEMBER 11, 2021

With the sudden shift to remote work, demand for cloud and IT solutions dramatically increased. While companies were struggling to cope with business challenges stemming from the global pandemic, managed service providers (MSPs) played a crucial role in their transformation initiatives. Changing role of MSPs.

Backup 52

Backup Survey Metrics Resources 52

Kaseya

JANUARY 29, 2020

According to the 2019 MSP Benchmark Survey , more than two-thirds of MSPs view integration between core MSP-specific applications such as RMM and PSA to be very important. Here comes in the need for smoothly integrated tools that enable streamlined workflows and processes, making the technician’s job easier.

Software Review 72

Software Review Systems Review Mobile Big Data 72

Kaseya

AUGUST 2, 2023

While these situations can be scary for an MSP looking to grow, they are not impossible to overcome. This knowledge will enable you to create compelling marketing messages and tailored solutions that resonate with your prospects. To generate new leads, focus on taking the time to identify and understand your target market.

How To 52

How To Case Study Marketing Sustainability 52

Kaseya

SEPTEMBER 7, 2021

Our mission is to help MSPs get to market faster and sustain ongoing, profitable success in the channel by generating reliable monthly recurring revenue (MRR). This is really about you, the MSP. Here are five MSP enablement sessions from Powered Services that are exclusive to the Connect IT event. But enough about us.

Coaching 98

Coaching Virtualization Strategy Sustainability 98

Kaseya

JULY 18, 2023

As an MSP, you know that your technicians play a crucial role in your business. Having an entire service desk operation, complete with technicians, enables you to deliver on the promises you make to your customers. What if there was a solution to this? Automating tickets will enable you to improve your operational efficiency.

Research 52

Research Survey Games Performance 52

Kaseya

APRIL 19, 2024

These tools range from remote monitoring and management (RMM) to security and network management solutions, streamlining the way technicians oversee an organization’s IT framework. These applications enable IT professionals to swiftly detect, diagnose and resolve issues, minimizing downtime and bolstering system reliability.

Systems Review 52

Systems Review Scalability IoT Machine Learning 52

Kaseya

MAY 17, 2021

In addition to managing mobile devices, the right MDM device strategy enables companies to integrate smartphones in a way that fully protects both employee and corporate privacy. According to Kaseya’s 2021 MSP Benchmark Survey , 29% of MSPs increased their revenue from MDM in 2020 as compared to 2019.

Mobile 101

Mobile Weak Development Team SMB Policies 101

Kaseya

MAY 28, 2020

A NOC services company is a third-party resource that delivers these IT services on behalf of the MSP. This 24×7 support can, in and of itself, be a value add for the MSP. MSPs commonly provide many of the same services to their clients. Only valid alarms that cannot be resolved by the NOC team are passed on to the MSP.

Network 117

Network Backup Firewall Resources 117

Kaseya

MAY 13, 2020

In this year’s MSP Benchmark Survey, 1,300 professionals from MSPs of all sizes revealed their cybersecurity concerns, needs and opportunities, as well as the factors that have been instrumental in combating today’s cyberthreats. Let’s take a look at five security trends that have been shaping the MSP market in recent times: 1.

Survey 59

Survey Trends Firewall Authentication 59

Kaseya

NOVEMBER 30, 2021

In 2019, two-thirds or more of MSPs considered being acquired by a bigger agency, with 20% of larger agencies thinking about buying an MSP. Even if the prediction falls shy at 10%, small-to-midsize MSPs should be open to opportunity. What does this unprecedented level of activity mean for your MSP business?

Weak Development Team 52

Weak Development Team Technical Review Software Review Trends 52

Palo Alto Networks

FEBRUARY 14, 2023

Traditional security solutions were not designed with the cloud in mind, creating complexity with network infrastructure, which results in extensive administrative costs and incomplete protection problems. Organizations benefit from unique solutions, network design and integration expertise, solution bundles and more.

Policies 78

Policies Network Cloud Transportation 78

Kaseya

JUNE 14, 2019

Time is undoubtedly the most important resource your MSP business has. Improve IT service delivery with the right solution stack and automation. Ranging from cost-reduction and productivity to higher availability, reliability and accuracy – the right blend of solution stacks and automation can address multiple pain points.

Policies 74

Policies Network Resources Meeting 74

Kaseya

FEBRUARY 28, 2024

Cloud billing management tools or cloud billing software are specialized applications designed to aid MSPs in the efficient management of cloud billing operations. Here’s how MSPs can tackle common hurdles in cloud billing management. Kaseya Quote Manager is a cutting-edge cloud billing management solution tailored for MSPs.

Tools 52

Tools Cloud eBook Resources 52

Kaseya

NOVEMBER 28, 2019

A managed services contract is a binding agreement between an MSP and its client. It outlines the services the MSP provides to its clients, along with the pricing and the service-level agreements (SLAs). One of the flaws of MSP processes is not being able to track SLAs and addressing customer issues on time.

How To 80

How To Software Review Survey Strategy 80

Apps Associates

DECEMBER 2, 2021

Capsule summary: Architect and create a secure connectivity solution to enable communication between Cloud based Adobe Magneto 2 and on-premise Oracle E-Business / Vertex using AWS services. Apps Associates MSP services for ongoing support and management of the AWS environment. Periodic environment reviews and recommendations.

Cloud 52

Cloud Disaster Recovery Technical Review AWS 52

Infinidat

DECEMBER 7, 2022

Infinidat has become the enterprise storage solution provider of choice for cloud service providers (CSPs), managed hosting providers (MHPs) and managed service providers (MSPs) on a global basis. We have been growing our business, delivering enterprise storage solutions to CSPs, MSPs and MHPs, to 31% of Infinidat’s customer base.

Storage 57

Storage Enterprise Performance Backup 57

Kaseya

MAY 21, 2020

Managed service providers make use of tools such as remote monitoring and management (RMM) and professional services automation (PSA) to manage their clients’ IT infrastructure and run their MSP businesses. Kaseya VSA , a powerful RMM solution, enables MSPs to remotely manage and troubleshoot end-user computers efficiently.

Disaster Recovery 126

Disaster Recovery Technical Review Backup Systems Review 126

Kaseya

SEPTEMBER 28, 2022

Our monthly Pro kits always come with MSP enablement, which includes: A one-hour coaching session to prepare you to speak about this subject with your audience. As your partner, we offer you enough templates and coaching services to make sure you are completely equipped to inform and provide your audience with the right solutions.

How To 122

How To Coaching eBook Social 122

Kaseya

MARCH 26, 2020

MSPs are not only making this transition for their own company, but also for their clients. While most MSPs are finding this very challenging given the current environment, there are several IT management software solutions that can help streamline IT operations and ensure business continuity in the face of this new reality.

Social 113

Social Tools Network Report 113

Kaseya

AUGUST 17, 2022

The solution to this treadmill of tedious IT tasks, and eventual burnout, is automating as much as possible so that IT professionals can focus on high-value, strategic work. Your endpoint management solution (or RMM) should gather all necessary patches and install them based on specified policies and priorities.

Backup 112

Backup Policies Report Survey 112

CIO

NOVEMBER 17, 2023

A managed service provider (MSP) is an outsourcer contracted to remotely manage or deliver IT services such as network, application, infrastructure, or security management to a client company by assuming full responsibility for those services, determining proactively what technologies and services are needed to fulfill the client’s needs.

Technical Review 325

Technical Review Artificial Inteligence Systems Review Artificial Intelligence 325

Palo Alto Networks

AUGUST 30, 2023

Palo Alto Networks is excited to introduce recent innovations to the Prisma SASE for MSPs platform. Prisma SASE is a scalable multi-tenant cloud management solution for managed service providers (MSPs) to fast track their enterprise digital transformation with managed Secure Access Service Edge (SASE) services.

Network 71

Network Scalability WAN Enterprise 71

Kaseya

NOVEMBER 3, 2023

If you’re an MSP, a help desk operating round the clock can give your business a significant advantage over competitors, helping you win deals, acquire more clients and scale your business without worrying about operational constraints. This function is available to everyone, regardless of the size of your business.

Budget 64

Budget Compliance Technical Support Innovation 64

Kaseya

JANUARY 23, 2020

To help IT managers and technicians evaluate an endpoint management solution that would realize their unique set of IT management requirements, Enterprise Management Associates (EMA) has released a guide on the Ten Priorities for Endpoint Management in 2019. . These are, of course, core capabilities of an endpoint management solution.

Backup 120

Backup Malware Authentication Firewall 120

Kaseya

DECEMBER 28, 2020

Open Source RMM: Free, but Viable for MSPs? A remote monitoring and management (RMM) solution is the backbone of a managed service provider’s (MSP) business. MSPs rely on their RMM solution to manage their clients’ IT infrastructures. That’s why, deciding which RMM solution to use is a critical task.

Disaster Recovery 52

Disaster Recovery Open Source LAN Windows 52

Apps Associates

JULY 14, 2023

They include: Cobham Advanced Electronic Solutions, Inc. CAES), a leading electronics company building mission-critical and specialized RF, microwave, millimeterwave solutions serving customers in the defense, space, satellite, security, industrial and medical industries.

Disaster Recovery 52

Disaster Recovery Cloud AWS Backup 52