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3 Ways Companies Will Double Down on Agent Experience in 2023

CIO

Can 2023 be the year we start thinking differently? Companies will rethink traditional workforce optimization concepts—driven by a focus on strict adherence to rules and procedures—and embrace a workforce engagement approach. more likely to stay than leave within a year, 16x more likely to refer friends to their company, and 3.3x

Company 301
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8 big IT failures of 2023

CIO

IT provides the plumbing for just about every company in existence today. We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023. And because the incumbent companies have been around for so long, many are running IT systems with some elements that are years or decades old.

Airlines 342
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Electric scooter company Bird files for bankruptcy

TechCrunch

Bird has filed for Chapter 11 bankruptcy, capping off a turbulent year for the electric scooter company. ” Founded in […] © 2023 TechCrunch. All rights reserved.

Company 361
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Temu was the most-downloaded iPhone app in the US in 2023

TechCrunch

Temu, the Chinese e-commerce company whose app is now attracting longer engagement times than Amazon, is Apple’s most downloaded free app in the U.S. All rights reserved.

Company 312
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LLMs in Production: Tooling, Process, and Team Structure

Speaker: Dr. Greg Loughnane and Chris Alexiuk

December 6th, 2023 at 11:00am PST, 2:00pm EST, 7:pm GMT Register today to save your seat!

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Duolingo cuts 10% of its contractor workforce as the company embraces AI

TechCrunch

Duolingo is the latest company to cite AI as a reason for job cuts. The company confirmed it cut around 10% of its contractor workforce at the end of 2023, as it turns to AI models like OpenAI’s GPT-4 to streamline content production and translations. All rights reserved.

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DNA companies should receive the death penalty for getting hacked

TechCrunch

DNA companies should receive the death penalty for getting hacked Personal data is the new gold. It’s a damning indictment of the sheer negligence of companies that, while […] © 2023 TechCrunch.

Company 344
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10 Keys to AI Success in 2023

While AI progress is hard, companies don’t have to get stuck in an endless loop of inertia on their path to value-driven AI. An organization’s path to AI success can be full of obstacles, from a proper assessment of its own AI maturity, to a better alignment between business and technical teams, many factors can influence the outcomes.

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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

Companies of all sizes were forced to welcome change with open arms and surrender to total flexibility in order to be agile in the ever-evolving economic environment. In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year.

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Software Composition Analysis: The New Armor for Your Cybersecurity

Speaker: Blackberry, OSS Consultants, & Revenera

Without establishing Software Composition Analysis best practices and the ability to produce a Software Bill of Materials, companies are most likely leaving a gaping hole in their software supply chain for bad actors to slip in and take advantage of vulnerabilities. November 14th, 2023 at 9:30am PST, 12:30pm EST, 5:30pm GMT

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Future Focus: Constructing Unshakeable Stability in Your Manufacturing Supply Chain

Speaker: Jay Black, Senior Account Executive

July 11th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST Save your seat today!

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The Problem with Product Market Fit (and What to Use Instead)

Speaker: Daniel Elizalde - Product Executive and Advisor

Unfortunately, most B2B companies go through the innovation journey using abstract terms and intangible metrics, such as “trying to reach product market fit.” May 9, 2023 at 12:30 pm PT, 3:30 pm ET, 8:30 pm GMT Ask ten people to define PMF and you’ll get ten different answers.